Beschreibung
Our client is looking for a PEX Change Agent
They offering a 6 month position in Zurich.
Responsibilities:
- Assess current conditions from 5 different angles (Voice of the Customer, Process Efficiency, Metrics & Results, Mindsets & Behaviors and Organization & Skills)
- Solve problems, optimize processes and introduce new ways of working with a focus on Continuous Improvement
- Deliver PEX initiatives which include optimization projects and Target Operating Model design
- Implement solutions and ensure sustainable change
- Lead opportunity assessments to identify suitable processes for automation
- Collaborate with Digital PEX engagement leads and solution design specialists in identifying automation solutions
- Coach client teams on tools and methods and help line managers with the consistent implementation of the PEX Way
Requirements:
- Academic degree or equivalent
- at least 3 years line and/or project management experience, preferably in the financial services industry
- Knowledge and experience in one or more of the following areas: Process Optimization, Continuous Improvement, Robotics Process Automation, RPA tools (eg, Automation Anywhere, Blue Prism, Cicero OpenSpan), Target Operating Model design, Business Process Management (BPM), Agile
- Good understanding of operational processes in the financial services industry
- Strong analytical, communication and facilitation skills
- Lean Six Sigma knowledge and skills
- Fluent in English
- Ability to travel min 25%