Beschreibung
My client is a global consultancy and ServiceNow Partner looking for a ServiceNow Solution Architect (focusing around the Demand Management and PPM modules) to manage a small team of developers on based in Basel, Switzerland for a multinational Pharmaceutical company. This requirement is initially a 6 month contract but there is a high chance of extension.
The ideal candidate will have the following experience:
3 years systems analysis and design using ServiceNow solutions
5 years in delivery of IT Service Management applications
Professional Services environment
Understand the business of IT operations, Business Service Management and foundational level of IT Infrastructure Library (ITIL)
Good knowledge of Business Management Suite within ServiceNow (Demand Management, Project Portfolio Management)
Service Now Certified Implementation Specialist
Oversee aspects of project life cycle, from initial kickoff through requirements analysis, design and implementation phases for projects within the solution area
Design ability for large complex projects, being capable to lead and conduct workshops with customers as well as identify business requirements transforming them into technical solutions
To configure and demonstrate solutions in the ServiceNow platform
Designing and implementing client facing solutions leveraging involving enterprise software
Implementing and integrating enterprise software applications
Experience in the Pharmaceutical sector is not mandatory but would be a plus
English communication skills is essential, German speaking is a plus.
Regards,
Chris