Beschreibung
Global Account Manager - Basel - 100%
If you are an Account Manager with IT background, then you are THE person we looking for!
This very exciting opportunity is a contracting position planned to start the 1st of April until the 31st of December for one of the biggest pharmaceutical players based in Basel.
Your role:
Relationship Management
- Building bridges between infrastructure and internal IT customers: Establish partnership and close cooperation with approximately 5 assigned accounts
- Address pain points and negative feedback with solution-oriented actionable next steps
- Own and moderate regular account meetings; establish a two-way-communication
- Build trust and credibility through communication, character, competency and context
- Bridge with peers within the infrastructure department
Demand Management
- Develop and communicate the overall aligned strategic demand for the account
- Manage expectations collaboratively with the accounts and infrastructure peers,
- Negotiate between infrastructure and informatics teams to find pragmatic solutions
- Align IT, infrastructure goals and objectives with business needs & priorities
- Develop business cases for projects; evaluate feasibility of new demand
- Professional hand over of demand and requirements to the execution teams such as project management or engineering
Strategic Roadmap
- In collaboration with the account, develop and communicate the overall strategic roadmap
- Translate all annual demand into a visual Roadmap of the account and update regularly
- Know and understand their strategic outlook and how the demand fits into the infrastructure organization; support planning process
You bring for this role the following qualifications:
- Excellent communication skills - more important than any technical skills
- Excellent presentation skills (written and verbal)
- Promote a climate of "Happy customers" and happy team members
- Experienced working in multinational teams; ie sensitive of cultural differences and adaptable
- Experienced working in a global setup; e. comfortable with video conferences and remote work
- Professional personality with a "getting things done" attitude
- Fluency in English (knowledge of additional languages is an advantage)
If you recognize yourself in this profile, so please don't hesitate to send me your CV. I look forward to receive your application!
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