Beschreibung
Communications Manager Social Media with profound knowledge of digital marketing wanted for our Basel based client in the pharmaceutical sector.
Your experience/skills:
- University degree in a Communications, Marketing and/or equivalent
- Minimum of 5 years' experience in customer service social community management, external-facing public relations or online marketing events
- Proven track record of using digital social media building, managing brand/corporate reputation and engaging customers/patients
- Strong communications skills with the ability to troubleshoot and know where to pass a complex question as well as high customer-orientation
- Languages: fluent English both written and spoken, fluency in Spanish and/or Portuguese is a big plus
Your tasks:
- Maintaining an enterprise rapid response system for group social media channels including monitoring, tracking, internal triaging and approval processes
- Broadcasting processes for social engagement on corporate social media channels as well as serving as front-facing point of contact for external customers
- Cooperating with an internal network of social media specialists and subject matter contacts on a daily basis to draft, approve and publish timely social replies
- Providing live social media event support in partnership to help support social channels and content along with tracking the success of al response activities
- Complying with governance requirements for web and relevant policies and procedures
Start: ASAP
Duration: 05MM+
Location: Basel, Switzerland
Ref.Nr.: BH10558
Does this sound like an interesting and challenging opportunity to you? Then take the next step by sending us your CV as a Word document and a contact telephone number.
Due to work permit restrictions we can unfortunately only consider applications from EU or Swiss citizens as well as current work-permit holders for Switzerland.
Going the extra mile
New to Switzerland? In case of successful placement, we support you with:
- All administrative questions
- Finding an apartment
- Health - and social insurance
- Work permit and much more