Beschreibung
For our banking client in Zurich we are looking for a
SLA - IPO Business Risk Analyst
Start: ASAP
Duration: initial contract of 6 months
Location: Zurich
In this role you are responsible for managing the setup and implementation of Service Level Agreements (SLAs) with all relevant stakeholders outside the bank and coordinating the content of SLAs with different stakeholders. You will have to ensure that appropriate Key Performance Indicators (KPIs) are in place and can be monitored/reported.
Key skills for this role are:
* Hands-on experience with setup of Service Level Agreements (incl. definition of KPIs) is a MUST
* Good organization, communication, coordination and negotiation skills.
* Strong team player with ability to work across different areas and engage key stakeholders.
* Strong analytical thinking to pick up dependencies and requirements quickly and analyze implications.
* Professional skills in MS Office.
* Excellent spoken and written German (preferred) and English (must).
* Project Management skills are a big plus
Are you the one we are looking for?
Give us a call! We look forward hearing from you! .
Michael Bailey International is acting as an Employment Business in relation to this vacancy.