Beschreibung
Our client, a private bank in Zurich, is looking for an experienced ServiceNow Solution Architect & Lead Engineer to strengthen the existing ServiceNow team with several upcoming projects.Tasks
- Take over a leading role in the design and implementation of a new employee self-service portal & agent workspace which will be built on an existing ServiceNow solution
- Gather requirements from internal stakeholders
- Translate business requirements into stories for implementation
- Create and update design documents
- Design and implement new interfaces if required
- Implementation of defined Stories
Requirements
- Multi year experience with ServiceNow in Engineering and/or Architect role
- Profound knowledge of customization and implementation within ServiceNow
- Able to customize & develop independently
- Certifications required: Implementation Specialist ITSM
- Business fluent in English
Soft Skills
- Team and customer oriented
- Takes over responsibility
- Strong personal drive with good organizational skills
- Strong communication skills to collaborate with multiple stakeholders