Beschreibung
Project & Role:For our client - one of the largest private banks in Switzerland - we are looking for an IT Service Owner/IT Solution Analyst eChannels/Technical Business Analyst. IT Channels sector supplies solutions for the needs of our different individual and corporate client segments which vary from portal offering for institutional clients to eBanking / Mobile Banking for private clients as well as further cross-sectional trading and mobile solutions. Usage is on a global scale and facing challenging changes along our digital transformation roadmap. The Workplace Capabilities team is responsible for assuring the functional readiness and stability together with the platform stream and with that to support the digitization roadmap next to upcoming regulatory and operational demand.
Your main tasks and responsibilities:
As an IT service owner deputy and solution analyst of the eChannel Capabilities team you will be responsible for ensuring the smooth running of global eChannel services for both B2B and B2C client segments.
Your tasks in detail will be:
- End 2 end responsibility for e-Channel services as service owner or supporting service owner
- 3rd Level support of our e-Channel applications
- become subject matter expert of end-to-end processes acting as a point of escalation for both business and L2 support
- Join and support global project teams to extend our banks offerings around the globe
- Propose ideas for continuous improvement
- Analyze and solve incidents and requirements, provide proactive tracking of problems alone or together with providers and internal specialists
- Execute maintenance tasks (e.g. lifecycle measures, configuration and reporting)
- Document processes, knowledge and findings in WIKI
You have the following skills and experiences:
- Higher education in computer science or similar
- At least 9 years of experience as Technical Business Analyst or Requirement Engineer in a banking environment (on senior level)
- Ideally you also have business knowledge in the areas of payments, trading, asset view, mobile banking
- Good understanding of IT integration and web technologies including modern IT Infrastructure concepts
- Ideally you also have business knowledge in the areas of payments, trading, asset view, mobile banking
- Knowledge of J2EE Application Integration, i. e. Spring Boot, Docker, WLS, REST, SAML
- Good Knowledge of the following is a must: SQL (Oracle), Unix, Client Server, J2EE
- Proactive, autonomous, analytical
- Highly structured, able to address options and underlying evaluation
- Good communication skills (English is must, German as an asset)
Reference no: 919491KW
Role: IT Service Owner/IT Solution Analyst eChannels/Technical Business Analyst
Industry: Banking
Workload: 100%
Location: Zurich
Start date: 1 August 2020
Duration: until 31 December 2020, with possible extension
About us:
ITech Consult is a certified ISO 9001:2015 Swiss company with offices also located in Germany and Ireland. ITech Consult is specialised in delivering IT candidates for contract work. We were founded in 1997 by IT professionals; hence we well understand what it means to be professionally supported in your search for a new project and being employed.