Implemented enterprise-wide end-to-end business process monitoring for Consent Management using Splunk, a leading platform for capturing, searching, analyzing, and visualizing machine data. Responsibilities included overseeing requirements evaluation within customer business processes, conducting comprehensive customer process analysis, and presenting project updates to key decision-makers. Led workshops, developed and prioritized User Stories and Acceptance Criteria, and collaborated closely with stakeholders. Transferred requirements to Product Owners for Sprint planning, developed KPIs, and implemented alerting processes. Ensured operational readiness through Business Readiness Tests and oversaw dashboard approval and communication structure establishment. This project aimed to enhance business process monitoring for Consent Management, leveraging Splunk's capabilities to improve efficiency and data-driven decision-making.Implemented enterprise-wide end-to-end business process monitoring for Consent Management using Splunk, a leading platform for capturing, searching, analyzing, and visualizing machine data. Responsibilities included overseeing requirements evaluation within customer business processes, conducting comprehensive customer process analysis, and presenting project updates to key decision-makers. Led workshops, developed and prioritized User Stories and Acceptance Criteria, and collaborated closely with stakeholders. Transferred requirements to Product Owners for Sprint planning, developed KPIs, and implemented alerting processes. Ensured operational readiness through Business Readiness Tests and oversaw dashboard approval and communication structure establishment. This project aimed to enhance business process monitoring for Consent Management, leveraging Splunk's capabilities to improve efficiency and data-driven decision-making.
Kenntnisse: Consent & Preference Management · Business Analysis Planning & Monitoring · Agile Methoden , Business Process Management · Business-Analyse · Datenschutz-Grundverordnung (DSGVO)