Profilbild von Torsten Hollerbach Scrum Master, IT Projekt Manager,  ITSM, Experte in Methoden Tailoring, Trainer virt. Teams aus Safenwil

Torsten Hollerbach

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Letztes Update: 10.03.2021

Scrum Master, IT Projekt Manager, ITSM, Experte in Methoden Tailoring, Trainer virt. Teams

Firma: cando IT Torsten Hollerbach
Abschluss: Executive Master of Business Administration in Projekt Managment
Stunden-/Tagessatz: anzeigen
Sprachkenntnisse: deutsch (Muttersprache) | englisch (verhandlungssicher)

Dateianlagen

CandoIT-Beraterprofil Torsten Hollerbach_ohne.pdf

Skills

Main Focus:
- Project Management Prince2®/Hermes/Wasserfall / Project Support / PMO Documentation / End-to-end PM
- Scrum/Agile/Kanban
- Innovation Management & Development
- IT & Business Strategy and Processes
- Digitalisation Improvement
- Implementation (Workflow, Processes, Environments, Client Hardware, Software)

Secondary Focus:
• Service Management ITIL V3® / Service Design / Transition / Operating / Process Landscapes
- CSM Management (Policies, Processes, SLA, KPI)
- Customer Service Center Leitung
- Self Service (Jira, etc.)
- Business Services & Documentation
- IT Services & Documentation

Additional Skills:
• IT & Business Consulting
- Workplace Management (Policies, Clean Desk, Reorganisation)
- Support (VIP, CSM, professional Ticketing, Change Management)
- BHB update and adjustments

Additional Plus Focus:
• Coaching and Training
- Creativity Processes
- Motivation Training
- Self Presentation "Think Different & be unique"

Environments
• Banking Environment
• Pharma Environment
• Insurance Environment
• Automotive Environment
• KMU Environment
• Major & Enterprise Environment


Projekthistorie

Referenzen auf LinkedIn
linkedin.com/in/thollerbach

Firmen Referenzen ausschliesslich auf Wunsch
 

Reisebereitschaft

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Profilbild von Torsten Hollerbach Scrum Master, IT Projekt Manager,  ITSM, Experte in Methoden Tailoring, Trainer virt. Teams aus Safenwil Scrum Master, IT Projekt Manager, ITSM, Experte in Methoden Tailoring, Trainer virt. Teams
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