Engagement Manager, Transformation Lead verfügbar

Engagement Manager, Transformation Lead

verfügbar
Profilbild von Anonymes Profil, Engagement Manager, Transformation Lead
  • 61479 Glashütten Freelancer in
  • Abschluss: Civil Engineering
  • Stunden-/Tagessatz:
  • Sprachkenntnisse: deutsch (Muttersprache) | englisch (verhandlungssicher) | spanisch (verhandlungssicher)
  • Letztes Update: 08.04.2021
SCHLAGWORTE
SKILLS


Senior Manager with strong communication skills. I worked in different very large transformation projects spanning multiple areas/regions.
I was involved in articulating several Master IT Service Agreements with different external IT Service Providers.
I am an accepted and experienced contact person for management and C-Level

Focus: 
Business Transformation
  • Cloud Migration
    • Assess needs and evaluate applications for migration
    • Plan migration using the “6R” strategy
      • Assess cloud readiness
      • Analyze migration strategy by application
      • Model migration strategy as an impact
    • Execute cloud migration strategy
      • Align dependencies in transformation roadmap
      • Project the future state of the application landscape
      • Establish cloud governance using 3rd Party Cloud Intelligence
 
  • ERP Rollout
    • Map short and long-term IT goals
    • Provide end-to-end transparency for architectural changes
    • Accelerate decision-making and get stakeholder buy-in
    • Plan rollout
      • Assess technical maturity of target business capabilities
      • Identify and analyze data interdependencies
      • Resolve conflicts to mitigate risks
    • Execute ERP rollout
      • Perform a cost-benefit analysis for platform migration KPIs
      • Align transition speeds to budgetary constraints
      • Audit governance and compliance for migrated data
 
  • Post-Merger & Acquisition Synergistics
    • Balance speed and risk
    • Mobilize teams to rationalize applications and maximize value realization
    • Manage IT complexity to create a holistic view of the desired future state
    • Plan acquisition
      • Evaluate technical and functional fit of acquired IT landscape
      • Model integration of incoming applications
      • Build a roadmap to improve business maturity
    • Execute IT integration
      • Rationalize and consolidate vendor license agreements
      • Phase-in new tooling for workforce enablement



Methods & Standards
ITIL® 
COBIT 5
Six Sigma Black Belt
Scrum Master
TOGAF/NAF
UML/SysML
BPMN 2.0

Tools
EA: AdoIT, LeanIX, Ardoq, Sparx 
Celonis
Signavio
ServiceNow
SAP Solution Manager
Microsoft SCCM, MS Intune
App Dynamics
PROJEKTHISTORIE
  • 10/2018 - 11/2020

    • Payment Provider
    • 1000-5000 Mitarbeiter
    • Banken und Finanzdienstleistungen
  • Enterprise Architect / Architect ServiceNow
  • Architect overseeing the development / implementation of ITSM modules and Platform Core, CMDB, building Service Portal and Service Catalog

    Creating, refining, and reviewing the Master IT Service Agreement

    Platform upgrades (incl. New York, Orlando, Paris )

    Migration to CSDM 3.0 (Paris)

    Establishing a Vulnerability Matrix linking Business Services, Application Services, IT infrastructure including all relevant Offerings as well

    Cloud Transformation including Interfaces to new Service Providers

    Onboarding of external Service Providers

    Responsible for integration of 3rd party systems:


  • 01/2018 - 09/2018

    • IT Infrastructure Provider
    • 250-500 Mitarbeiter
    • Internet und Informationstechnologie
  • ServiceNow Solutions Architect / Enterprise Architect
    • Providing architectural and technical support for customer implementations 

    • Providing technical designs of projects covering various process areas 

    • Providing the layout / overseeing the implementation of a hybrid cloud solution

    • Design and implementation of Domain Separation – migration from non-separated environment to domain separated instances

    • Leading team of developers assigned to various projects, providing technical and architectural expertise

    • Refining and reviewing the Master IT Service Agreement for different Customers

    • Support in business model analysis and strategic repositioning of the client

    • Assess technical maturity of target business capabilities

    • Identify and analyze data interdependencies

    • Resolve conflicts to mitigate risks


  • 05/2016 - 11/2017

    • Life Science
    • >10.000 Mitarbeiter
    • Pharma und Medizintechnik
  • ServiceNow Solutions Architect
    • Architecture for core platform enhancements - security, domain separation including GRC, SecOps

    • Defining deployment and development standards and coding practices for team of 20 developers
 

    • Establishing a Vulnerability Matrix linking Business Services, Application Services, IT infrastructure including all relevant Service Offerings and tools

    • Develop the hybrid cloud architecture to separate private and public data according to laws and regulations


  • 01/2014 - 04/2016

    • Managed Service Provider, US
    • 1000-5000 Mitarbeiter
    • Internet und Informationstechnologie
  • Enterprise Architect, Transformation Lead
    • Mapping of IT assets, applications to business processes and business offerings

    • Defining the target application landscape including ServiceNow

    • Defining security policy using Access Control Lists and by defining roles for application users which are required to perform all necessary tasks 

    • Leading preparation of onboarding procedure, involved in creation Proof- of-Concept onboarding automation solution, defining roles matrix for different levels of onboarding access. 

    • Implementing Domain structure according to requirements of internal organization and its global structure and being responsible of keeping the consistency of domain structure between instances 

    • As an Architect being responsible for implementing Core Processes (Incident, Problem, Change, Knowledge & Event) 

    • Map short and long-term IT goals

    • Provide end-to-end transparency for architectural changes

    • Accelerate decision-making and get stakeholder buy-in

    • Responsible for application rationalization and consolidation of vendors


  • 04/2006 - 12/2013

    • Deutsche Bank
    • >10.000 Mitarbeiter
    • Banken und Finanzdienstleistungen
  • Engagement Manager, Transformation Lead
    • Architecture for ITIL process enhancements

      • Retail Banking - Germany

      • Investment Banking - Americas, Asia, Europe

    • Design, Communication and Phased Implementation of all ITSM processes in scope

    • Worldwide implementation all processes in scope including Americas, Asia & Europe

    • Identification of Business Processes requirements

    • Translation of Business requirements into Application Services, corresponding Offerings

    • Supporting the creation of a Master IT Service Agreement

    • Transformation of legacy tools e.g Remedy, Maximo into ServiceNow

    • Implementing workflows for new processes for the internal organization 

    • Assess technical maturity of target business capabilities

    • Identify and analyze data interdependencies

    • Resolve conflicts to mitigate risks


  • 04/2003 - 12/2006

    • T-Mobile
    • >10.000 Mitarbeiter
    • Telekommunikation
  • Enterprise Architect Oracle / VLDB
    • Assessment of relevant business requirements re performance, resilience, availability, and security 

    • Establishing a sound security concept of all components

    • Troubleshooting performance issues with application and database 

    • Performance Tuning of long-running processes including all queries, transport layers, storages, and active components involved 

    • Implementing workflows for new processes for the internal organization 

    • Implementation of a Real Application Cluster while maintaining productive operations


  • 04/1998 - 12/2002

    • Deutsche Bahn
    • >10.000 Mitarbeiter
    • Transport und Logistik
  • Enterprise Architect Oracle / Solaris
    • Establishing Standards re Dev / Test / Run for Oracle databases predominantly on SUN / Solaris

    • Oracle Lead for consolidating 7 datacenters into one main hub

    • Leading all Year 2000 test re Oracle & Objectstore on Solaris

    • Troubleshooting performance issues with application and database 

    • Establishing all necessary processes for 1st, snd and 3rd level support re Oracle


  • 01/1995 - 03/1998

    • Kraftwerk Union
    • >10.000 Mitarbeiter
    • Energie, Wasser und Umwelt
  • Project Lead Database Development
  • - Development of an Oracle database holding all plans regarding powerplants build by Kraftwerk Union
    - Performance Tuning of slow/long-running SQL statements 
    - Migration of Oracle 7.2 -> 7.3 -> 8,1.5
    - 2nd, 3rd level Oracle support

KONTAKTANFRAGE VERSENDEN

Nachricht:

Absenderdaten: