SAP SD AMS Lead
Cognizant Technology Solutions
Schlagwörter
Skills
SAP ERP, SAP, SAP Logistics, requirement gathering, requirement analysis, functional testing, UAT, IT-security, EDI, data migration, ABAP, functional specifications, Integration Testing, Legacy System Migration Workbench (LSMW) tool, BAPI, WMS, unit testing, Legacy System Migration Workbench (LSMW, Legacy System Migration Workbench, SAP Certification 2014
Projekthistorie
05/2019
-
02/2020
05/2019
-
01/2020
SAP SD Support Lead
Cognizant Technology Solutions
Customer: Sanofi Aventis
Project: SAP AMS 2.0 Service Implementation
Industry: Pharma
Role: SAP SD Support Lead
Lead the set-up of the SD support stream
Incident management & prioritization
Lead the offshore team, monitor the activities, assigning daily tasks, ensure the SLA are meet and
limit the number of escalations
Issues troubleshooting, requirement analysis and solution proposal
Manage the E2E process of implementing new functionalities/enhancements: create functional
specifications, follow-up with the development team, functional testing, UAT support
Project: SAP AMS 2.0 Service Implementation
Industry: Pharma
Role: SAP SD Support Lead
Lead the set-up of the SD support stream
Incident management & prioritization
Lead the offshore team, monitor the activities, assigning daily tasks, ensure the SLA are meet and
limit the number of escalations
Issues troubleshooting, requirement analysis and solution proposal
Manage the E2E process of implementing new functionalities/enhancements: create functional
specifications, follow-up with the development team, functional testing, UAT support
10/2018
-
05/2019
SAP SD/OTC Solution Architect
Lidl Digital
10/2018
-
05/2019
OTC Delivery Lead
Lidl Digital
Project: SAP CoE
Industry: Retail
Role: OTC Delivery Lead
Analysis, further development and optimization of the IT processes, which are required to run
stable, scalable & high-performant sales & fulfillment operations
Supports the business for all IT-related questions
Design solutions for business requirements
Implementation of IT solutions incorparting the internal Delivery team and external partners
Project-management for IT-related projects
Ensure the compliance of activities & operations with protection of data privacy and the guidelines
of IT-security
Manage EDI interfaces via PI between front-end and back-end system.
Set-up 3PL interface via idocs through PI/PO
Industry: Retail
Role: OTC Delivery Lead
Analysis, further development and optimization of the IT processes, which are required to run
stable, scalable & high-performant sales & fulfillment operations
Supports the business for all IT-related questions
Design solutions for business requirements
Implementation of IT solutions incorparting the internal Delivery team and external partners
Project-management for IT-related projects
Ensure the compliance of activities & operations with protection of data privacy and the guidelines
of IT-security
Manage EDI interfaces via PI between front-end and back-end system.
Set-up 3PL interface via idocs through PI/PO
06/2015
-
10/2018
SAP SD/OTC Lead
Federal Mogul Motorparts
09/2016
-
03/2018
SAP Delivery Lead
Federal Mogul Motorparts
Project: SAP Implementation for a new distribution center in Hungary
Industry: Automotive
Role: SAP Delivery Lead
Business blueprint: business requirements workshops and document preparation
Project governance:
* Build up the project plan, activities & timeline
* Budget and resource estimation
* Coordinate the activity of the SAP team by defining, prioritizing and assigning tasks
* Report the project status to Steering Committee
* Host weekly meetings with project team for project progress, open tasks& issues review
* Prepare the data migration and cutover plan
* Engage and liaise with internal FM teams: Security, Basis, ABAP Factory
Set-up intercompany STO's, cross-company sales, consignment process and 3rd party process
Set up the EDI partner profile/SAP interfaces/idoc types for communication with decentralized WM
system (Manhattan)
Analyze business specific requirements, prepare technical/functional specifications and follow-up
with development team
Conduct Integration Testing and UAT
Industry: Automotive
Role: SAP Delivery Lead
Business blueprint: business requirements workshops and document preparation
Project governance:
* Build up the project plan, activities & timeline
* Budget and resource estimation
* Coordinate the activity of the SAP team by defining, prioritizing and assigning tasks
* Report the project status to Steering Committee
* Host weekly meetings with project team for project progress, open tasks& issues review
* Prepare the data migration and cutover plan
* Engage and liaise with internal FM teams: Security, Basis, ABAP Factory
Set-up intercompany STO's, cross-company sales, consignment process and 3rd party process
Set up the EDI partner profile/SAP interfaces/idoc types for communication with decentralized WM
system (Manhattan)
Analyze business specific requirements, prepare technical/functional specifications and follow-up
with development team
Conduct Integration Testing and UAT
03/2016
-
12/2016
OTC Delivery Lead
Federal Mogul Motorparts
Project: SAP Implementation for a new distribution center in Belgium
Industry: Automotive
Role: OTC Delivery Lead
Business blueprint: business requirements workshops and document preparation
Configure OTC/Logistics organizational structure: sales area, plant, storage location, shipping
points
Configure decentralized warehouse number
Set-up intercompany STO's, cross-company sales, consignment process and 3rd party process
Set up the EDI partner profile/SAP interfaces/idoc types for communication with decentralized WM
system (Manhattan)
Analyze business specific requirements, prepare technical/functional specifications and follow-up
with development team
Conduct Integration Testing and UAT for OTC
Data migration using Legacy System Migration Workbench (LSMW) tool: idocs, batch input, direct
input, BAPI
Prepare work step instructions
Organize training sessions with key users/end users
Go Live and Post Go Live Support
Knowledge transfer to support team
Industry: Automotive
Role: OTC Delivery Lead
Business blueprint: business requirements workshops and document preparation
Configure OTC/Logistics organizational structure: sales area, plant, storage location, shipping
points
Configure decentralized warehouse number
Set-up intercompany STO's, cross-company sales, consignment process and 3rd party process
Set up the EDI partner profile/SAP interfaces/idoc types for communication with decentralized WM
system (Manhattan)
Analyze business specific requirements, prepare technical/functional specifications and follow-up
with development team
Conduct Integration Testing and UAT for OTC
Data migration using Legacy System Migration Workbench (LSMW) tool: idocs, batch input, direct
input, BAPI
Prepare work step instructions
Organize training sessions with key users/end users
Go Live and Post Go Live Support
Knowledge transfer to support team
08/2015
-
10/2016
SAP Logistics Lead
Carestream Health
08/2015
-
08/2016
Logistics 3rd level support
Carestream Health
Project: 3rd level support for OTC/LE/WM
Industry: Medical
Role: Logistics 3rd level support
Provide 3rd level support for EMEA & APAC regions for the following SAP modules: OTC/LE/WM.
Main tasks:
Perform periodic monitoring activity for specific automated processes in order to identify and
correct potential errors
Assist users on their express demand, with utilizing different transactions or reports
Engage in issues troubleshooting, propose and apply the solution
Based on new development requests, collaborate closely with the ABAP development team along the full
cycle of RICEFs: create functional specifications and follow-up to get them completed, functional
testing, UAT support.
Industry: Medical
Role: Logistics 3rd level support
Provide 3rd level support for EMEA & APAC regions for the following SAP modules: OTC/LE/WM.
Main tasks:
Perform periodic monitoring activity for specific automated processes in order to identify and
correct potential errors
Assist users on their express demand, with utilizing different transactions or reports
Engage in issues troubleshooting, propose and apply the solution
Based on new development requests, collaborate closely with the ABAP development team along the full
cycle of RICEFs: create functional specifications and follow-up to get them completed, functional
testing, UAT support.
09/2015
-
05/2016
OTC Delivery Lead
Federal Mogul Motorparts
Customer: Federal Mogul Motorparts
Project: Indent Transfer of Revenues from EMEA to APAC
Project Scope:
Move the revenues from EMEA to APAC for all APAC customers supplied from EMEA plants
Industry: Automotive
Role: OTC Delivery Lead
Business blueprint: business requirements workshops and document preparation
Configure OTC/Logistics organizational structure: sales area, plant, storage location, shipping
points
Set-up the business process using SAP 3rd party process
Automate the process by setting up 3 new interfaces via PI using idocs for:
* automatic sales order creation
* automatic inbound delivery creation
* automatic invoice receipt creation
Conduct Integration Testing and UAT for OTC and PTP
Data migration using Legacy System Migration Workbench (LSMW) tool using all LSMW techniques: idocs,
batch input, direct input, BAPI
Prepare work step instructions
Organize training sessions with key users/end users
Go Live and Post Go Live Support
Knowledge transfer to support team
Project: Indent Transfer of Revenues from EMEA to APAC
Project Scope:
Move the revenues from EMEA to APAC for all APAC customers supplied from EMEA plants
Industry: Automotive
Role: OTC Delivery Lead
Business blueprint: business requirements workshops and document preparation
Configure OTC/Logistics organizational structure: sales area, plant, storage location, shipping
points
Set-up the business process using SAP 3rd party process
Automate the process by setting up 3 new interfaces via PI using idocs for:
* automatic sales order creation
* automatic inbound delivery creation
* automatic invoice receipt creation
Conduct Integration Testing and UAT for OTC and PTP
Data migration using Legacy System Migration Workbench (LSMW) tool using all LSMW techniques: idocs,
batch input, direct input, BAPI
Prepare work step instructions
Organize training sessions with key users/end users
Go Live and Post Go Live Support
Knowledge transfer to support team
06/2015
-
05/2016
OTC Delivery Lead
Federal Mogul Motorparts
Project: SAP Implementation for a new Wipers Factory
Industry: Automotive
Role: OTC Delivery Lead
Business blueprint: business requirements workshops and document preparation
Configure OTC/Logistics organizational structure: sales area, plant, storage location, shipping
points
Configure WMS organizational structure: warehouse number, storage types, storage bins
Set-up inbound flows: stock transport orders, intercompany purchasing
Configure Sales and Distribution scenarios: Order-Delivery-Billing flow, Credit Management, Pricing,
Output control, Master Data
Analyze business specific requirements, prepare technical/functional specifications and follow-up
the implementation
Conduct Integration Testing and UAT for OTC and PTP
Data migration using Legacy System Migration Workbench (LSMW) tool using all LSMW techniques: idocs,
batch input, direct input, BAPI
Prepare work step instructions
Organize training sessions with key users/end users
Go Live and Post Go Live Support
Knowledge transfer to support team
Industry: Automotive
Role: OTC Delivery Lead
Business blueprint: business requirements workshops and document preparation
Configure OTC/Logistics organizational structure: sales area, plant, storage location, shipping
points
Configure WMS organizational structure: warehouse number, storage types, storage bins
Set-up inbound flows: stock transport orders, intercompany purchasing
Configure Sales and Distribution scenarios: Order-Delivery-Billing flow, Credit Management, Pricing,
Output control, Master Data
Analyze business specific requirements, prepare technical/functional specifications and follow-up
the implementation
Conduct Integration Testing and UAT for OTC and PTP
Data migration using Legacy System Migration Workbench (LSMW) tool using all LSMW techniques: idocs,
batch input, direct input, BAPI
Prepare work step instructions
Organize training sessions with key users/end users
Go Live and Post Go Live Support
Knowledge transfer to support team
04/2015
-
06/2015
SD Consultant
Carestream Health
Customer: Carestream Health
Project: New SAP tool for custom declarations
Project Scope:
Replace a legacy system application with an internal developed SAP tool to support custom
declarations for Middle East countries
Industry: Medical
Role: SD Consultant
Business Blueprint: business requirements gathering and document preparation
Prepare technical/functional specifications and follow-up with development team
Conduct UAT testing
Prepare work step instructions
Organize training sessions with key users/end users
Go Live and Post Go Live Support
Project: New SAP tool for custom declarations
Project Scope:
Replace a legacy system application with an internal developed SAP tool to support custom
declarations for Middle East countries
Industry: Medical
Role: SD Consultant
Business Blueprint: business requirements gathering and document preparation
Prepare technical/functional specifications and follow-up with development team
Conduct UAT testing
Prepare work step instructions
Organize training sessions with key users/end users
Go Live and Post Go Live Support
03/2015
-
06/2015
SAP Logistics Lead
Carestream Health
09/2014
-
03/2015
SAP SD/MM Consultant
SAP Romania
12/2014
-
02/2015
SD/MM Consultant
SAP Romania
Customer: Kontron
Project: SAP Implementation for BE & NL facilities
Industry: Automotive
Role: SD/MM Consultant
Prepare testing scenarios for OTC/PTP
Coordinate the unit testing and records the results
Log issues and propose solutions
Project: SAP Implementation for BE & NL facilities
Industry: Automotive
Role: SD/MM Consultant
Prepare testing scenarios for OTC/PTP
Coordinate the unit testing and records the results
Log issues and propose solutions
10/2014
-
11/2014
SD/MM Consultant
SAP Romania
Customer: HSA Yemen
Project: BBP Review for OTC/MM/WM areas
Industry: Food and Beverage
Role: SD/MM Consultant
Review business blueprint document prepared by an external company
Record findings and address them to the Core team
Create a proof of concept for one of the main findings: intercompany sales processes (cross-company
sales + intercompany STO)
Project: BBP Review for OTC/MM/WM areas
Industry: Food and Beverage
Role: SD/MM Consultant
Review business blueprint document prepared by an external company
Record findings and address them to the Core team
Create a proof of concept for one of the main findings: intercompany sales processes (cross-company
sales + intercompany STO)
06/2014
-
10/2014
SD Consultant
Pirelli Tyres; Go Live and Post Go Live Support
Customer: Pirelli Tyres
Project: Intercompany Sales Flow for Raw Materials and Compounds
Project Scope:
Implement a standard process for selling Raw Materials and Compounds to both intercompany and
external customers
Industry: Automotive
Role: SD Consultant
Business Blueprint: business requirements workshops and document preparation
Realization: set-up the system according to requirements gathered in the blueprint phase
Prepare technical/functional specifications and follow-up with development team
Conduct Integration Testing and UAT for OTC
Data migration using Legacy System Migration Workbench (LSMW) tool using all LSMW techniques: idocs,
batch input, direct input, BAPI
Prepare work step instructions
Organize training sessions with key users/end users
Go Live and Post Go Live Support
Project: Intercompany Sales Flow for Raw Materials and Compounds
Project Scope:
Implement a standard process for selling Raw Materials and Compounds to both intercompany and
external customers
Industry: Automotive
Role: SD Consultant
Business Blueprint: business requirements workshops and document preparation
Realization: set-up the system according to requirements gathered in the blueprint phase
Prepare technical/functional specifications and follow-up with development team
Conduct Integration Testing and UAT for OTC
Data migration using Legacy System Migration Workbench (LSMW) tool using all LSMW techniques: idocs,
batch input, direct input, BAPI
Prepare work step instructions
Organize training sessions with key users/end users
Go Live and Post Go Live Support
01/2010
-
09/2014
AMS Team Lead
Pirelli Tyres
Industry: Automotive
Role: AMS Team Lead
Coordinate the activity of the SAP AMS Global Team
Prioritize the incidents/tasks
Assign incidents to team members
Liaise with business in case of escalation
Performance management:
* Assign annual goals
* Midyear review
* Rate goal completion and skills/competencies
* Identify training needs and propose individual training plan
Report to SAP Global Delivery Manager
Lead the recruitment process
Role: AMS Team Lead
Coordinate the activity of the SAP AMS Global Team
Prioritize the incidents/tasks
Assign incidents to team members
Liaise with business in case of escalation
Performance management:
* Assign annual goals
* Midyear review
* Rate goal completion and skills/competencies
* Identify training needs and propose individual training plan
Report to SAP Global Delivery Manager
Lead the recruitment process
04/2010
-
09/2014
SAP SD/MM Team Lead
Pirelli Tyres
11/2013
-
05/2014
SD Consultant
Pirelli Tyres
Customer: Pirelli Tyres
Project: Original Equipment Cross-Company Sales Integration with Scheduling agreement process
Project Scope:
Implement a standard process to allow a company to receive customer demand using scheduling
agreement and integrate the shipping process with cross-company sales process
Industry: Automotive
Role: SD Consultant
Business Blueprint: business requirements workshops and document preparation
Realization: set-up the system according to requirements gathered in the blueprint phase
Prepare technical/functional specifications and follow-up with development team
Conduct Integration Testing and UAT for OTC
Data migration using Legacy System Migration Workbench (LSMW) tool using all LSMW techniques: idocs,
batch input, direct input, BAPI
Prepare work step instructions
Organize training sessions with key users/end users
Go Live and Post Go Live Support
Project: Original Equipment Cross-Company Sales Integration with Scheduling agreement process
Project Scope:
Implement a standard process to allow a company to receive customer demand using scheduling
agreement and integrate the shipping process with cross-company sales process
Industry: Automotive
Role: SD Consultant
Business Blueprint: business requirements workshops and document preparation
Realization: set-up the system according to requirements gathered in the blueprint phase
Prepare technical/functional specifications and follow-up with development team
Conduct Integration Testing and UAT for OTC
Data migration using Legacy System Migration Workbench (LSMW) tool using all LSMW techniques: idocs,
batch input, direct input, BAPI
Prepare work step instructions
Organize training sessions with key users/end users
Go Live and Post Go Live Support
01/2013
-
10/2013
SD/MM Consultant
Pirelli Tyres; Go Live and Post Go Live Support
Project: Intercompany invoice automation
Project Scope:
Build up a platform to allow automatic intercompany invoicing
Industry: Automotive
Role: SD/MM Consultant
Business Blueprint: business requirements workshops and document preparation
Realization: set-up the system according to requirements gathered in the blueprint phase
Prepare technical/functional specifications and follow-up with development team
Conduct Integration Testing and UAT for OTC
Prepare work step instructions
Organize training sessions with key users/end users
Go Live and Post Go Live Support
Project Scope:
Build up a platform to allow automatic intercompany invoicing
Industry: Automotive
Role: SD/MM Consultant
Business Blueprint: business requirements workshops and document preparation
Realization: set-up the system according to requirements gathered in the blueprint phase
Prepare technical/functional specifications and follow-up with development team
Conduct Integration Testing and UAT for OTC
Prepare work step instructions
Organize training sessions with key users/end users
Go Live and Post Go Live Support
06/2012
-
01/2013
SD/MM Consultant
Pirelli Tyres China; Go Live and Post Go Live Support
Customer: Pirelli Tyres China
Project: SAP Roll-out and WM Implementation
Project Scope:
Roll-out global template regarding Pirelli business processes and installation of WM system
Industry: Automotive
Role: SD/MM Consultant
Participate in Fit-Gap analysis workshops in order to identify potential deviation from standard
template
Realization: set-up the system according to Pirelli Global template
Prepare technical/functional specifications and follow-up with development team
Conduct Integration Testing and UAT for OTC/PTP/LE
Data migration using Legacy System Migration Workbench (LSMW) tool using all LSMW techniques: idocs,
batch input, direct input, BAPI
Prepare work step instructions
Organize training sessions with key users/end users
Go Live and Post Go Live Support
Project: SAP Roll-out and WM Implementation
Project Scope:
Roll-out global template regarding Pirelli business processes and installation of WM system
Industry: Automotive
Role: SD/MM Consultant
Participate in Fit-Gap analysis workshops in order to identify potential deviation from standard
template
Realization: set-up the system according to Pirelli Global template
Prepare technical/functional specifications and follow-up with development team
Conduct Integration Testing and UAT for OTC/PTP/LE
Data migration using Legacy System Migration Workbench (LSMW) tool using all LSMW techniques: idocs,
batch input, direct input, BAPI
Prepare work step instructions
Organize training sessions with key users/end users
Go Live and Post Go Live Support
01/2012
-
07/2012
SD/MM Consultant
Pirelli Tyres Russia; Go Live and Post Go Live Support
Customer: Pirelli Tyres Russia
Project: SAP Roll-out and WM Implementation
Project Scope:
Roll-out global template regarding Pirelli business processes and installation of WM system
Industry: Automotive
Role: SD/MM Consultant
Participate in Fit-Gap analysis workshops in order to identify potential deviation from standard
template
Realization: set-up the system according to Pirelli Global template
Prepare technical/functional specifications and follow-up with development team
Conduct Integration Testing and UAT for OTC/PTP/LE
Data migration using Legacy System Migration Workbench (LSMW) tool using all LSMW techniques: idocs,
batch input, direct input, BAPI
Prepare work step instructions
Organize training sessions with key users/end users
Go Live and Post Go Live Support
Project: SAP Roll-out and WM Implementation
Project Scope:
Roll-out global template regarding Pirelli business processes and installation of WM system
Industry: Automotive
Role: SD/MM Consultant
Participate in Fit-Gap analysis workshops in order to identify potential deviation from standard
template
Realization: set-up the system according to Pirelli Global template
Prepare technical/functional specifications and follow-up with development team
Conduct Integration Testing and UAT for OTC/PTP/LE
Data migration using Legacy System Migration Workbench (LSMW) tool using all LSMW techniques: idocs,
batch input, direct input, BAPI
Prepare work step instructions
Organize training sessions with key users/end users
Go Live and Post Go Live Support
06/2011
-
02/2012
SD/MM Consultant
Pirelli Tyres Mexico; Go Live and Post Go Live Support
Customer: Pirelli Tyres Mexico
Project: SAP Roll-out and WM Implementation
Project Scope:
Roll-out global template regarding Pirelli business processes and installation of WM system
Industry: Automotive
Role: SD/MM Consultant
Participate in Fit-Gap analysis workshops in order to identify potential deviation from standard
template
Realization: set-up the system according to Pirelli Global template
Prepare technical/functional specifications and follow-up with development team
Conduct Integration Testing and UAT for OTC/PTP/LE
Data migration using Legacy System Migration Workbench (LSMW) tool using all LSMW techniques: idocs,
batch input, direct input, BAPI
Prepare work step instructions
Organize training sessions with key users/end users
Go Live and Post Go Live Support
Project: SAP Roll-out and WM Implementation
Project Scope:
Roll-out global template regarding Pirelli business processes and installation of WM system
Industry: Automotive
Role: SD/MM Consultant
Participate in Fit-Gap analysis workshops in order to identify potential deviation from standard
template
Realization: set-up the system according to Pirelli Global template
Prepare technical/functional specifications and follow-up with development team
Conduct Integration Testing and UAT for OTC/PTP/LE
Data migration using Legacy System Migration Workbench (LSMW) tool using all LSMW techniques: idocs,
batch input, direct input, BAPI
Prepare work step instructions
Organize training sessions with key users/end users
Go Live and Post Go Live Support
08/2010
-
06/2011
SD Consultant
Pirelli Tyres
Customer: Pirelli Tyres
Project: Customer Owned Property Business process implementation
Project Scope:
Implement a standard process that will allow companies to register the billing in a month and
physically ship the goods the month after
Industry: Automotive
Role: SD Consultant
Business Blueprint: business requirements workshops and document preparation
Realization: set-up the system according to requirements gathered in the blueprint phase
Prepare technical/functional specifications and follow-up with development team
Conduct Integration Testing and UAT for OTC
Data migration using Legacy System Migration Workbench (LSMW) tool using all LSMW techniques: idocs,
batch input, direct input, BAPI
Prepare work step instructions
Organize training sessions with key users/end users
Go Live and Post Go Live Support for pilot country: Germany
Roll-Out the business process in various countries: China, Romania, Mexico, South Africa, US& Canada
Project: Customer Owned Property Business process implementation
Project Scope:
Implement a standard process that will allow companies to register the billing in a month and
physically ship the goods the month after
Industry: Automotive
Role: SD Consultant
Business Blueprint: business requirements workshops and document preparation
Realization: set-up the system according to requirements gathered in the blueprint phase
Prepare technical/functional specifications and follow-up with development team
Conduct Integration Testing and UAT for OTC
Data migration using Legacy System Migration Workbench (LSMW) tool using all LSMW techniques: idocs,
batch input, direct input, BAPI
Prepare work step instructions
Organize training sessions with key users/end users
Go Live and Post Go Live Support for pilot country: Germany
Roll-Out the business process in various countries: China, Romania, Mexico, South Africa, US& Canada
04/2007
-
04/2010
SAP Logistics Support
04/2007
-
01/2010
Logistics 3rd level support
Pirelli Tyres
Project: 3rd level support for OTC/LE/WM
Industry: Automotive
Role: Logistics 3rd level support
Provide global 3rd level support for the following SAP modules: OTC/LE/WM.
Main tasks:
Perform periodic monitoring activity for specific automated processes in order to identify and
correct potential errors
Assist users on their express demand, with utilizing different transactions or reports
Engage in issues troubleshooting, propose and apply the solution
Based on new development requests, collaborate closely with the ABAP development team along the full
cycle of RICEFs: create functional specifications and follow-up to get them completed, functional
testing, UAT support.
Industry: Automotive
Role: Logistics 3rd level support
Provide global 3rd level support for the following SAP modules: OTC/LE/WM.
Main tasks:
Perform periodic monitoring activity for specific automated processes in order to identify and
correct potential errors
Assist users on their express demand, with utilizing different transactions or reports
Engage in issues troubleshooting, propose and apply the solution
Based on new development requests, collaborate closely with the ABAP development team along the full
cycle of RICEFs: create functional specifications and follow-up to get them completed, functional
testing, UAT support.
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