Schlagwörter
Vertrieb
Kundenbeziehungsmanagement
Salesforce.Com
Sap Crm
Forschung
Data Analysis
Automatisierung
Prozessoptimierung
Business Support System
Cloud Computing
Skills
- 7+ years B2B2C exprience within Machinery, Finance, Healthcare
- Project Management
- Intercultural Management
- Established and integrated Inside Sales as the organization’s new digital sales channels from data perspective
- Conceptualizing & Designing process on how to create target account list creation along ETL process with internal & external data for Inside Sales activities
- Designing and optimizing processes in CRM Salesforce ‘Sales Cloud’ for Inside Sales at a global scale
- Implementing and managing of data-driven research processes within the Inside Sales ecosystem
- Led initiatives to design, implement and execute clearing processes in order to maintain Customer Master Data (MDM) between two different CRM systems (SAP CRM & Salesforce ‘Sales Cloud’)
- Project lead in implementing the DUNS ID (Dun&Bradstreet) in SAP CRM 7.0 to optimize customer master data automation at group level
- Global 2nd level business support for SAP & CRM requirements & process optimization in alignment with the ITP department
- Led & supported global internal CRM training programs for sales & marketing executives
- Product owner for critical market intelligence tools such as from mBrain and Euromonitor
- Global business partner for various stakeholder in performing data analysis and report creation from internal IT sources to derive recommendation for actions
Projekthistorie
Reisebereitschaft
Verfügbar in den Ländern
Schweiz