INSURANCE ASSOCIATE
UNITED NATIONS UNIVERSITY INSTITUTE FOR ENVIRONMENT AND HUMAN SECURITY
Schlagwörter
Skills
- Experience: 13 years
- Domain: Property & Casualty insurance, Commercial Insurance, Life insurance, Health insurance, Reinsurance, Climate risk insurance, micro insurance Insurance Markets: US, Canada, Asia, UK, Germany, Caribbean, Pacific Expertise: Business requirement analysis & implementation, UML and Agile, Solution design, FIT GAP analysis, Functional & non functional documentation, Project management, Business process analysis & reengineering, BPMN, Test strategy and user acceptance testing, Jira, ACORD standards. SDLC Methodologies: Agile, Waterfall
- Products: Policy administration, (re) insurance underwriting systems, insurance illustrations, sales portals for distributors and customer portals. Trained in Salesforce, Guidewire, Enterprise Architect.
- Positions held: Insurance Project Associate, Insurance Industry Consultant, Senior Associate Consultant, Business Analyst
Key Skills
● Proficient in documenting business requirements, functional requirements using epics, user stories (agile), Unified Modeling Language and use cases.
● Certified SAFe 5 agile Product Owner/ Product Manager.
● Well versed in conducting FIT GAP analysis, designing process and system improvements, feature validation and proof of concept.
● Skilled at preparation & execution of test strategy, test scenarios, conducting SIT, UAT & regression testing.
● Involved in project assistance, reporting, planning, budgeting and outreach activities.
● Contributed in preparing response to RFI/RFP (pre sales activities) and product demo for new pursuits.
● Interacting and collaborating with project partners and vendors for project management and support activities.
● Strong analytical, problem solving expertise in process re-engineering activities.
Projekthistorie
07/2017
-
03/2022
HUMAN SECURITY
As an Insurance Associate with Munich Climate Insurance Initiative (MCII), I coordinate and support the
implementation of projects in the Pacific (Pacific Insurance and Climate Adaptation Programme) and
Caribbean region (Climate Risk Adaptation and Insurance in the Caribbean) along with assisting the
Insurance advisor in insurance-related tasks and activities. My responsibilities include:
* Spearhead and collaborate with the MCII project team and partners in the execution of digital payment
ecosystem work package and risk assessment activities.
* Actively support the Insurance advisor and partners in implementing the insurance product and market
development work package.
* Support the monitoring and evaluation components of the project, and synthesize project results into
knowledge products, assessments and lessons learned reports.
* Facilitate project-related correspondence, and regular contact with project partners through
teleconferences, video conferences, and field visits.
* Contribute to donor reporting, including preparation of material for regular donor updates on project
progress; ensure the timely preparation and submission of inputs to meet reporting requirements.
* Coordinate project proposal processes and contribute to funding acquisition with the aim to further
activities in the projects' current target regions and/or to drive innovation and upscaling at the global level.
* Contribute to planning and implementation of sessions, side events, exhibits, and workshops, and attend
and present at international conferences.
* Authored a short paper on "Climate Risk Insurance Solutions: Understanding the Drivers of Cost-
Effectiveness. A Multi-Criteria Assessment Framework and Key-Performance Indicators"
As an Insurance Associate with Munich Climate Insurance Initiative (MCII), I coordinate and support the
implementation of projects in the Pacific (Pacific Insurance and Climate Adaptation Programme) and
Caribbean region (Climate Risk Adaptation and Insurance in the Caribbean) along with assisting the
Insurance advisor in insurance-related tasks and activities. My responsibilities include:
* Spearhead and collaborate with the MCII project team and partners in the execution of digital payment
ecosystem work package and risk assessment activities.
* Actively support the Insurance advisor and partners in implementing the insurance product and market
development work package.
* Support the monitoring and evaluation components of the project, and synthesize project results into
knowledge products, assessments and lessons learned reports.
* Facilitate project-related correspondence, and regular contact with project partners through
teleconferences, video conferences, and field visits.
* Contribute to donor reporting, including preparation of material for regular donor updates on project
progress; ensure the timely preparation and submission of inputs to meet reporting requirements.
* Coordinate project proposal processes and contribute to funding acquisition with the aim to further
activities in the projects' current target regions and/or to drive innovation and upscaling at the global level.
* Contribute to planning and implementation of sessions, side events, exhibits, and workshops, and attend
and present at international conferences.
* Authored a short paper on "Climate Risk Insurance Solutions: Understanding the Drivers of Cost-
Effectiveness. A Multi-Criteria Assessment Framework and Key-Performance Indicators"
10/2014
-
01/2017
INDUSTRY CONSULTANT
IBM INDIA PVT. LTD.
Project Title: AGCS Commercial Insurance System
Client: Allianz Global Corporate and Speciality, US
Project Specific Skills: Requirements Gathering & Analysis, Estimation, Insurance training, Testing specs
review, User Acceptance Testing.
Commercial Insurance System is a policy administration system for commercial insurance for 12 Line of
Business and encompasses automated rating and issuance of a policy.
* Collect, analyze and maintain requirements as per the process, on commercial insurance. Obtain required
approvals of the deliverables and assign them to the developer team. Adhere to the SLE's.
* Working on all Line of business and all types of work-requests Enhancements, Maintenance and
Development.
* Creation of test plan, test scenarios, documentation of results and getting sign-off the work if everything is
as per client expectation. If not raise a defect and resolve the issue.
* Sending Impact letter, in case the changes are impacting any upstream/downstream applications.
Coordinating with impacted applications, getting sign-offs and delivering changes of all impacted
applications together.
* Coordinate with teams working in different geographies. Communicating issues/concerns and get
clarifications well ahead of time, attend weekly status meetings and raise/resolve any issues or concerns
about deliverables.
* Conducting peer reviews for requirements and testing, and making changes if required.
* Providing functional knowledge of insurance on the different line of business to the development team
* Completed in-house training on Agile methodology and Requisite Pro Requirements tool.
Client: Allianz Global Corporate and Speciality, US
Project Specific Skills: Requirements Gathering & Analysis, Estimation, Insurance training, Testing specs
review, User Acceptance Testing.
Commercial Insurance System is a policy administration system for commercial insurance for 12 Line of
Business and encompasses automated rating and issuance of a policy.
* Collect, analyze and maintain requirements as per the process, on commercial insurance. Obtain required
approvals of the deliverables and assign them to the developer team. Adhere to the SLE's.
* Working on all Line of business and all types of work-requests Enhancements, Maintenance and
Development.
* Creation of test plan, test scenarios, documentation of results and getting sign-off the work if everything is
as per client expectation. If not raise a defect and resolve the issue.
* Sending Impact letter, in case the changes are impacting any upstream/downstream applications.
Coordinating with impacted applications, getting sign-offs and delivering changes of all impacted
applications together.
* Coordinate with teams working in different geographies. Communicating issues/concerns and get
clarifications well ahead of time, attend weekly status meetings and raise/resolve any issues or concerns
about deliverables.
* Conducting peer reviews for requirements and testing, and making changes if required.
* Providing functional knowledge of insurance on the different line of business to the development team
* Completed in-house training on Agile methodology and Requisite Pro Requirements tool.
01/2013
-
10/2014
SENIOR ASSOCIATE CONSULTANT
INFOSYS INDIA PVT LTD
* Project Title: Manulife Application Portfolio Assessment
Client: Manulife, Canada
Project Specific Skills: Application Portfolio analysis, ACORD business capability mapping and industry best
practices study.
Mapped applications for Canadian division to ACORD business capability model. Categorized 500+
applications from life, health, and credit and securities insurance area as per business functionalities.
Provided application modernization and consolidation recommendations.
Conducted competitor analysis and studied insurance industry trends for suggesting best practices to the
client.
Proactively conducted knowledge management, training and editorial activities.
Client: Manulife, Canada
Project Specific Skills: Application Portfolio analysis, ACORD business capability mapping and industry best
practices study.
Mapped applications for Canadian division to ACORD business capability model. Categorized 500+
applications from life, health, and credit and securities insurance area as per business functionalities.
Provided application modernization and consolidation recommendations.
Conducted competitor analysis and studied insurance industry trends for suggesting best practices to the
client.
Proactively conducted knowledge management, training and editorial activities.
05/2009
-
05/2012
ASSOCIATE CONSULTANT
COGNIZANT INDIA PVT LTD
Project Title: HDFC Life Business Analyst Staff Augmentation
Client: HDFC Life Insurance
Project Specific Skills: Analysis, Domain Knowledge, Requirements Gathering, test specs preparation/
review, UAT.
Responsibilities undertaken for the projects at HDFCSL: Assessment of current state, Requirements
Gathering/Analysis, Resolving issue logs for the development team, Test Packs Preparation, Vet proposal
with key stakeholders, User Acceptance Testing, Make recommendations for next steps.
HDFC Life Insurance had launched portals like Consultant Corner, Customer portal, Group Portal and
others for various stakeholders. I was involved in gathering requirements and for several enhancements on
these portals and allied applications.
* Sales Activity Manager
The project involved building an application for reporting & approvals of day to day activities of the entire
sales force. The application included the generation of relevant MIS reports and linking of payouts of the
agents to the activities reported. The application was made assessable through mobile technology and SMS
service as well.
* Enhancements on Customer Portal
Three projects were performed for the development of enhancements on the customer portal. These
involved additions of online reinstatement, date range based retail unit statement, fund value fluctuation
alerts, interaction tracker, premium calendar, online bonus letter, increased policy information, my id for
login & addition of several customer alerts.
* Integration of Customer Portal with Workflow System
The project objective was to improvise & automate the processing of a set of policy servicing transactions
raised on the customer portal. The project involved automated case initiation & allocation on the workflow
system for policy servicing transactions raised on the customer portal
* Enhancements on Consultant Corner
The project involved building notifications on consultant corner, enhancements on new business reports,
enabling revival quote on Consultant corner and building customer touchpoint failure widget.
Project Title: Magnum Business Analyst
Client: Swiss Re Inc UK
Project Specific Skills: Requirements Gathering & Analysis, Estimation, Insurance training, Testing specs
review, UAT
Magnum is an automated underwriting tool of Swiss re for Life & Health insurance clients.
Responsibilities undertaken:
* Requirements gathering for new Smart Table and Second Level Evidence features of the Underwriting
Engine, and for Magnum Front End Hosting project.
* Test specs review and user acceptance testing for enhancements and deployments.
* Supporting implementation of Magnum on requirements management case tool (Enterprise Architect)
and using it for requirements management, documentation management and project estimation.
* Facilitated planning, designing, and implementation of a knowledge management program targeting the
entire Swiss Re offshore account.
Client: HDFC Life Insurance
Project Specific Skills: Analysis, Domain Knowledge, Requirements Gathering, test specs preparation/
review, UAT.
Responsibilities undertaken for the projects at HDFCSL: Assessment of current state, Requirements
Gathering/Analysis, Resolving issue logs for the development team, Test Packs Preparation, Vet proposal
with key stakeholders, User Acceptance Testing, Make recommendations for next steps.
HDFC Life Insurance had launched portals like Consultant Corner, Customer portal, Group Portal and
others for various stakeholders. I was involved in gathering requirements and for several enhancements on
these portals and allied applications.
* Sales Activity Manager
The project involved building an application for reporting & approvals of day to day activities of the entire
sales force. The application included the generation of relevant MIS reports and linking of payouts of the
agents to the activities reported. The application was made assessable through mobile technology and SMS
service as well.
* Enhancements on Customer Portal
Three projects were performed for the development of enhancements on the customer portal. These
involved additions of online reinstatement, date range based retail unit statement, fund value fluctuation
alerts, interaction tracker, premium calendar, online bonus letter, increased policy information, my id for
login & addition of several customer alerts.
* Integration of Customer Portal with Workflow System
The project objective was to improvise & automate the processing of a set of policy servicing transactions
raised on the customer portal. The project involved automated case initiation & allocation on the workflow
system for policy servicing transactions raised on the customer portal
* Enhancements on Consultant Corner
The project involved building notifications on consultant corner, enhancements on new business reports,
enabling revival quote on Consultant corner and building customer touchpoint failure widget.
Project Title: Magnum Business Analyst
Client: Swiss Re Inc UK
Project Specific Skills: Requirements Gathering & Analysis, Estimation, Insurance training, Testing specs
review, UAT
Magnum is an automated underwriting tool of Swiss re for Life & Health insurance clients.
Responsibilities undertaken:
* Requirements gathering for new Smart Table and Second Level Evidence features of the Underwriting
Engine, and for Magnum Front End Hosting project.
* Test specs review and user acceptance testing for enhancements and deployments.
* Supporting implementation of Magnum on requirements management case tool (Enterprise Architect)
and using it for requirements management, documentation management and project estimation.
* Facilitated planning, designing, and implementation of a knowledge management program targeting the
entire Swiss Re offshore account.
Reisebereitschaft
Weltweit verfügbar
Based in Hannover
