Attaul Manan verfügbar

Attaul Manan

1st 2nd and 3rd Level Support IT Support Apple Support Android Support

verfügbar
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  • Freelancer in
  • Abschluss: International Business Management
  • Stunden-/Tagessatz: nicht angegeben
  • Sprachkenntnisse: deutsch (Grundkenntnisse) | englisch (gut) | hindi (gut)
  • Letztes Update: 27.10.2016
SCHLAGWORTE
PROFILBILD
Profilbild von Attaul Manan 1st 2nd and 3rd Level Support IT Support Apple Support Android Support aus
DATEIANLAGEN
CV
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SKILLS
  • 1st, 2nd and 3rd Level Support. Extensive experience in this field for over 7 years.
  • Microsoft Windows 95/98/NT/2000/XP/Vista/7/10, Android and iOS.
  • Extensive knowledge of Microsoft Word,  Excel, Project, PowerPoint, and Outlook.
REFERENZEN
WORK EXPERIENCE
 
October 2014 - Phantom Services Limited
current              London, England
 
                        1st and 2nd Level Support
 
• Installing and configuring new hardware and software
• Diagnosing & solving hardware/software faults
• Diagnosing & solving network faults
• Diagnosing & solving printer errors
• Providing day to day IT support for all users
• Troubleshooting for Software or Hardware Data backup/ Restoring Data           
• Telecoms set-up and configuration
• Support for iPad and iPhone
• Gare and admission for MS-Office-Products
• Assembly and Disassembly for PC, Notebooks and Printers
• Troubleshooting, 2nd Level Support and assistance
 
 
Oct 2012 -         Xpress Paper GmbH
Sept 2014         Dietzenbach, Germany
 
                        1st Level Support - Help Desk User Support
 
  • Internal servers/system are operating correctly
  • User support by Phone in Soft- and Hardware questions
  • Data backup
  • Create and solve Tickets
  • Managing internal phone systems
  • Personalisation and Set up User accounts
  • Printer allocation, Remote Support Team Viewer Communication an Mediation between IT Service Providers
  • Support and Admission for Sign in for User trough RSA-Token
  • User-Administration via Active Entry
  • Internal servers/system are operating correctly
  • Configuration of Laptops, Desktops, Tablets and Phones
  • VIP Support / MS-Office 2010 Support
 
 
April 2009 -       WebMedico Limited
July 2012          London, England
 
                        IT Support
 
• Installing and configuring new hardware and software
• Conversion of Operating System
• Providing day to day IT support for all users
• Troubleshooting for Software or Hardware Data backup/ Restoring Data           
• Inspection of PC, Notebooks and Printers
• Diagnosing & solving hardware/software faults
• Diagnosing & solving network faults
• Diagnosing & solving printer errors
 
 
 
Dec 2006 -        MTA International / TV channel
March 2009       London, England
 
                        Digital Project Manager
 
                        • Creating innovative and effective designs from concept to completion.
• Planning, estimating and allocating resources for each project.
• Ensuring projects are delivered on time and within budget.
                        • Motivating members and minimising conflict within the project team.
                        • Planning digital strategy, design and technology.
ZEITLICHE UND RÄUMLICHE VERFÜGBARKEIT
London, UK
Europe
SONSTIGE ANGABEN
QUALIFICATIONS
2009 - 2010                   Masters            International Business Management
2003 - 2006                   BA (Hons)         Graphic Design
2001 - 2003                   A Levels           Graphic Communication, Art & Design
1996 - 2001                   GCSE              Information Technology, Mathematics, English, Graphics,
                                                            Science and Spanish
KONTAKTANFRAGE VERSENDEN

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