Ralph Münster nicht verfügbar bis 31.12.2019

Ralph Münster

Test Manager / Test Analyst / Quality Assurance

nicht verfügbar bis 31.12.2019
Profilbild von Ralph Muenster Test Manager / Test Analyst /  Quality Assurance aus WaldshutTiengen
  • 79761 Waldshut-Tiengen Freelancer in
  • Abschluss: Wirtschaftsinformatik
  • Stunden-/Tagessatz: 99 €/Std. 840 €/Tag
  • Sprachkenntnisse: deutsch (Muttersprache) | englisch (verhandlungssicher)
  • Letztes Update: 14.08.2019
SCHLAGWORTE
PROFILBILD
Profilbild von Ralph Muenster Test Manager / Test Analyst /  Quality Assurance aus WaldshutTiengen
SKILLS
Certifications:
  • ISTQB Certified Tester (Full Advanced Level)
  • IREB Certified Professional for Requirements Engineering
  • ISTQB Agile Tester
  • Certified SAFe Agilist
  • Tosca Automation Specialist L1
  • Tosca Automation Specialist L2
  • Tosca Query Language Certification
  • Tosca Automation Specialist for SAP
  • Computer System Validation (CSV) Training
 
Others:
  • IPM 001 Mastering Modern Projects
  • Business Objects Reporting

Software test:
  • HP Quality Center / ALM
  • SPIRA
  • SQS Test Professional
  • CORBA tester
  • SOAP UI web testing
  • WebTSR
  • TOSCA
  • Ranorex

Process Modeling:
  • Microsoft Visio
  • UML
  • Rational Software Modeler
  • Rational RequisitePro
     

Standard Software:
  • Microsoft Dynamics
  • Salesforce
  • Microsoft Office
  • Mindmap
  • Lotus Notes
  • Business Objects BI
  • SAP HANA, PI, SD

Graphical tools:
  • Paintshop Pro

Miscellaneous:
  • Toad
  • Remedy
  • Power Center
  • Clear Quest
  • Rational Clear Case
  • TurboDemo Professional
  • JIRA (Request / Requirements & Defect Management)
  • JIRA Bridge to ALM
  • JIRA X-ray
  • Confluence
  • Avectris
  • Avaloq
  • Citrix
  • Unix
  • Windows XP
  • Windows 10
  • MS-DOS
  • IBM Mainframe / host
  • Bull host
  • MS Access
  • Oracle
  • DB2
  • CMMI
  • Static Analysis
  • Dynamic Testing
  • Waterfall-Model, V-Model
  • Scrum Development & Testing
  • Explorative Testing
  • Syrius Adcubum 
REFERENZEN
  • Excellent organization, coordination and communication skills, acquired in
    former and current roles as e.g. test manager, project lead, internal and   external consultant
  • 15+ years’ experience in quality assurance, testing & verification
  • Strength in analysis, modification and implementation of processes related to
    Quality Assurance and testing
  • As a result of my working in numerous different software projects I am well
    acquainted with the state of the art methodologies, tools and QA-standards
 
 
 
 
09/2018 –03/2019, Insurance
Generali Insurance, Adliswil, Switzerland
  Test Analyst & Test Manager Project Life V4 (Digital Life Insurance Web Solution)
 
Test Manager for a Pillar 3a Digital Solution 
 
  • Test Case Design and Execution based on Requirements
  • Alignment with Project Management, Business Analysts,
    Members of Expert Areas and Stakeholders
  • E2E Testing from Source Systems (GAV, GPV, Syrius Adcubum, KSD) to Frontend Web GUI including Mobile Device Testing
  • Testing of pure pillar 3a GUI functionality
  • Creation of Test Data in Source Systems (Customer Data, Policies)
  • Using of tools like Jira, Spira, Confluence
  • Schedule of test cycles and phases
  • Test Progress Reporting
  • Defect Management- and Reporting
  • Setup and organization of User Acceptance Test phase
  • Recommendations for Go Live of Releases and Features
 
 
 
 
 
04/2018 – 09/2018, Insurance
Generali Insurance, Adliswil, Switzerland
  Test Engineer Project NAW (New Agent Workplace)
 
Test Engineer for Implementation of a new CRM Application “Salesforce”
 
  • Test Case Design and Execution in Spira Test Management Tool
  • Alignment with Business Analysts
  • E2E Testing from Source Systems
    (GAV, GPV, Syrius Adcubum, KSD) to Salesforce
  • Testing of pure Salesforce GUI functionality
  • Testing of User Role and Authorization Concept
  • Creation of Test Data in Source Systems (Customer Data, Policies)
  • Modification of Test Data in Source System and verification of data Upstream Automation of Test Scripts in Ranorex Test Automation Suite (Regression Test Cases)
  • Support of Infrastructure changes from Avaloq to Avectris / Sanity Checks on Test Environments
  • Additional using of tools like Toad for Oracle, WinSCP, Atlassian Confluence, Jira
 
 
 
 
04/2017 – 04/2018, Insurance
PAX Life Insurance, Basel, Switzerland
Test Analyst in Project Peva (SAP based CRM)


Test Analyst / Test Engineer for a SAP based CRM solution. Goal was the decommission of an outdated Bull Host solution including a full data migration.
 
  • Using of Jira X-ray for all testing activities
  • Test design and specification based on business processes
  • Test execution in Peva, Quick Sale
  • Using Quick Sale and Bull Host for verification of data migration
  • Defect raising and handling including retest of fixed defects
  • Peva test user setup on SAP Hana
  • Test data definition and preparation via Quick Sale and Peva
  • Test reporting of test activities and defects
  • Defect Management and Triage with Development and Test Management
  • Organization and Supporting of User Acceptance Test (UAT) phase
  • Participation in alignment meetings with end user from expert areas and daily standups
  • Minor enhancements on Visual Basic Batch Scripts
 
 
 
12/2016 – 03/2017, Insurance
Zurich Insurance Group, Zurich, Switzerland
Test Manager CRM Solution ZKP (Zurich Kunden Platform)


Test Manager / Test Engineer for a CRM Microsoft Dynamics CRM project. Goal was the transfer of several business processes from several single applications into the CRM solution as main platform.
 
  • Definition and implementation of test processes
  • Setup of HP ALM for all test activities
  • Test planning in MS Project and MS Excel
  • Test design and specification based on user stories
  • Leading of embedded tester in the scrum team
  • CRM test user & test data setup and preparation
  • Support to define and organize test data
  • Test execution (functional on CRM GUI, Web Services and SQL Queries)
  • Test reporting to all levels
  • Defect Management and Defect Triage with Development and Product Owner
  • Organization and proceeding of User Acceptance Test (UAT) phase
  • Technical steering in testing of experts in all areas
 
 
 
05/2015 – 11/2016, Banking
Credit Suisse, Zurich, Switzerland
Test Manager / Test Engineer, Sector CIF / Mainframe, Digitalization
 
Test Manager / Test Engineer in a Digitalization program. Goal was the implementation of new Relationship Manager tools Appway and RMEco next to the introduction of a new Temenos Wealthmanager Platform (Mid Layer). This platform should be the future data storage of Credit Suisse CH.
 
The program was proceeded on an Agile development process. The new applications should ensure that the business processes to read and modify customer data will be easier without using different accesses on different applications and tools. Additionally, the GUI should be getting more modern and useable on medium like tablet computer.
 
  • Participation on PI Planning Sessions
  • Participation on Backlog Grooming Sessions
  • Coordination of JIRA ALM Bridge Add-on Setup
  • Daily Stand Up Sessions
  • Test design and specification based on the Jira Epics and Stories
  • Support to define and organize test data and login credentials
  • Coverage of User Journeys with test cases
  • Test execution (on all domains)
  • Test reporting
  • Defect Management
 
 
01/2015 – 04/15 Financial Services
SIX Group, Zurich, Switzerland
Test Manager / Test Engineer, Sector DGI / Mainframe, Private Banking
 
Test Manager / Test Engineer for a DSS project. Goal is the implementation of a new Swiss Exchange pricing model for all SIX Customers (banks) with parallel substitution of the technical pricing and invoicing process via SAP Modules.
 
The new technology ensures the business pricing model includes a workflow initially triggered by Mainframe which goes then through several interfaces like ETL, eGateway, ERP, SAP PI, DWH, BI until the very end distribution of invoice documents to the customer via WebBox and Secure Mail.
 
  • Test Script documentation
  • Test schedule over all involved domains and expert groups like Fee Management, Accounting, General Ledger and Controlling.
  • Ensure reaching Quality Gates Testing
  • Test design and specification base on the business process
  • Support to define and organize test data
  • Test execution (on all domains)
  • Test reporting
  • Defect Management
  • Manage System Integration testing and strong support in User Acceptance Test (UAT) phase aligned with Business Project Lead
  • Technical steering in testing of experts in all areas
 
06/2012 – 12/2014 Banking
Credit Suisse, Zurich, Switzerland
Test Manager / Test Engineer, Sector CIF / Mainframe, Private Banking
 
  • Test Manager / Test Engineer for implementation of Customer Identification rule set to identify U.S. tax relevant Customers (FATCA)
  • Test Manager / Test Engineer for changes in Due Diligence process (Sequoia)
  • Test Engineer for different security changes on CIF applications (AURA)
  • Test Engineer for some CIF small changes on CIF applications (Maintenance)
  • Test Management Support for RRP/ LECH
  • Test Management / Test Engineering for Formalities Control Center (FCC)
  • Analysis of project requests and define Test Plan documentation
  • Test schedule aligned with project requestor and provider
  • Prepare and proceed Quality Gates Testing
  • Test design, test specification and defect management
  • Setup of test data
  • Test execution (CIF, FrontNet, Tax)
  • Test reporting
  • Process, support and manage all test phases like User Integration Test (UIT), System Integration Test (SIT) and User Acceptance Test (UAT)
  • Technical steering of test engineers
 
 
02/2012 – 04/2012 Industry
   ABB Substation Automation Systems, Baden, Switzerland
 
   Test Manager for introduction & customizing HP Quality Center,
   Sector SAS Engineering & Testing
 
  • Customizing of HP Quality Center ALM on test instance
  • Writing specification & customizing documentation
  • Documentation of ABB specific HP QC use cases
  • Design of test cases based on the ABB use cases
  • Setup of a generic xml format for import of existing ABB requirements into HP QC requirements module
  • Preparation of a MS Excel sheet to export ABB test instructions into HP QC test plan module via HP Add-In
 
 
08/2011 - 01/2012
Sabbatical leave
 
 
 
11/2010 – 07/2011 Industry
Kaba Locking Systems, Wetzikon, Switzerland
 
Test Manager for implementation of the new Order- and Production platform (APP), Sector IT Project Management
 
  • Planning, coordination and control of all E2E integration test activities.
  • Introduction of test methods and deliverables (e.g. test concept,
    test plan, test cases, test reports)
  • Design, redesign and execution of test cases together with
    nominated testers (experts from specialist divisions).
  • Setup of a test environment (hard- & software) exclusively for the execution
    of the APP E2E integration test, next to production premises.
  • Ensure the coordination of all involved interfaces and the integration of
    the APP solution within substitution of the old system.
  • Introduce, lead and coordinate a risk management workshop with the
    project stakeholders
  • Introduction and user training for the tool TurboDemo
  • Defect Management and Triage with stakeholders and developers
 
 10/2009 – 09/2010 Banking
 Credit Suisse, Zurich, Switzerland
 
 03/2010 – 09/2010
 Test Manager / Test Engineer for implementation of a project management
 system (STAGES), Sector Quality Management & Testing
 
  • Planning, coordination and control of all testing activities
  • Ensure the coordination of all involved interfaces and the integration of a web-
    based process- and project management system
  • Ensure the availability of the testing environment
  • Redesign, restructuring and execution of test cases
  • Defect Management and Triage with stakeholders and 3rd party vendor



 
 10/2009 – 02/2010
 Test Manager / Test Engineer for implementation IBM Rational Tool Integration,
 Sector Training & Testing Services

 
  • Planning, coordination and control of all testing activities
  • Design and execution of test cases and migrated data
  • Ensure the coordination of all involved interfaces and the integration of the
    IBM Rational tools to support software development processes for
    reaching CMMI Level 3 (Traceability)
  • Ensure the availability of testing environments (Hard- & Software)
  • Coaching of test team- and user support team including usage documentation
  • Accountability for implementation of test strategy and –methodology

 
 
 08/2009 – 09/2009 Banking
 Bank Julius Baer, Zurich, Switzerland
 
 Test Consultant to analyse and define test processes, Sector Testing Services,
 Private Banking
 
  • Analysis of the testing processes area host and Triple A portfolio application with working hands on and interview method
  • Definition, documentation & recommendation of new testing processes
  • Analysis of batch job runs for host end of day processing
  • Coaching of test teams due to tools and test processes
  • Execution of lessons learned workshops with the stakeholders
 
 
 03/2008 – 07/2009 Banking
 Credit Suisse, Zurich, Switzerland
 
 01/2009 – 07/2009
 Test Manager for FX Trading Application ATS
 Sector Trade Finance Solutions, Investment Banking
 
  • Responsibility for the management of test-related activities for several Trading Applications
  • Management of test teams (on- and offshore)
  • Design and execution of test cases
  • Ensure the availability of testing environments
  • Contribution to driving forward the central test strategy to potential new users
  • Interaction and collaboration with all relevant IT and business stakeholders
  • Definition and establishment of effective and efficient processes
 
 
 03/2008 – 07/2009 Banking
 Credit Suisse, Zurich, Switzerland
   
 01/2009 – 07/2009
 Test Manager for FX Trading Applications ATS
 Sector Trade Finance Solutions, Investment Banking
 
  • Responsibility for the management of test-related activities for several Trading Applications
  • Management of test teams (on- and offshore)
  • Design and execution of test cases
  • Ensure the availability of testing environments
  • Contribution to driving forward the central test strategy to potential new users
  • Interaction and collaboration with all relevant IT and business stakeholders
  • Definition and establishment of effective and efficient processes
 
   03/2008 – 12/2008 Banking
   Test Manager in different Data Warehouse & Business Intelligence projects,
   Sector Data Warehouse / BI, Private Banking  
 
  • Responsibility for planning, control and coordination of all testing activities
  • Review and acceptance of all work products in relation to the test process
  • Ensure the coordination of all involved interfaces
  • Test design and test execution
  • Management of test teams & test automation via SQL scripting
  • Definition and establishment of effective and efficient processes
  • Accountability for implementation of test strategy and -methodology



07/2007 – 02/2008 Telecommunication
Swisscom / Bluewin, Zürich, Switzerland


  Test Manager for the Bluewin TV Solution (Hard- and software), Sector ISP

 
  • Responsibility for coordination and planning of testing activities
  • Transformation of business requirements into test plans
  • Management of the test team & support of friendly user tests
  • Control of the test process in consideration of targets, costs and milestones
  • Defect tracking, reporting to stakeholders and line management
  • Setup of processes and workflows inside the IP-TV testing department
 
 
05/2001 – 06/2007 Telecommunication
Vodafone D2 GmbH, Düsseldorf, Germany
 
12/2005 – 06/2007
Project lead for tool support of RAN type acceptance projects,
Sector Radio Access Networks

 
  • Integration, customizing and implementation of a global test management tool “Mercury Quality Center V8.2” for global end users working in GPRS, GSM, UMTS, HSDPA projects, Support of migration MQC V8.2 to V9.0
  • Evaluation, integration and implementation of a BI reporting tool “Business Objects” in cooperation with the hosting company
  • Integration of a remedy based trouble ticket work order system to the tool landscape
  • Responsibility for process descriptions, forms, reports and statistics
  • Support for RAN project members in tool usage

 



03/2002 – 11/2005
Test Engineer for Customer billing system, Sector Testing and Verification
 
  • Creation of test plans and test concepts
  • Test case design and execution
  • Integration-, regression- and interface test of the customer billing system
  • Defect Management
  • Reporting of test progress and results



05/2001 – 02/2002
Trainee IT-Qualifying / Software Development
Siemens Business Services, Düsseldorf, powered by Vodafone

 
  • Software development C++, embedded SQL, HTML, Unix-AWK
  • Database development SQL/Oracle, Access
  • Moderation, presentation and visualization of work products with MS Office
ZEITLICHE UND RÄUMLICHE VERFÜGBARKEIT
Idealerweise 80% Auslastung
Schweiz: Raum AG, ZH, BS 100% vor Ort möglich
D7 und weitere  Einsatzorte max. 80 % vor Ort, Remoteanteil gewünscht oder 80% Auslastung
SONSTIGE ANGABEN
Ich bin interessiert an Projekteinsätzen im Bereich Quality Management, Test Management, und Anforderungsmanagement. Business Analyse, Design und Implementierung von Testprozessen und Workflows.
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