Social Media Manager

PROFILE SUMMARY:
I have been engaged in e-Marketing in recruitment and social media marketing since 2013, mainly on the Swiss market. I have been cooperating with such companies as Sunny Look Media LLC, Median GmbH IT Di-Visions AG as a Tester and Marketing Manager for 4 years, including in the scope of Global Jobcoin, Jobstoday projects (developing presence in four countries: Switzerland, Germany, Austria and Poland). I focus on building long-term relations with the clients. My technical knowledge of marketing on the latest SM platforms (subsequently various certificates and references) enables me to define and build reliable brands through creative marketing, as well as raise visibility of the promoted products and globally engage users for my clients / partners. In the recent years, I have acquired experience in the scope of e-marketing activities, as well as cooperation with the international team, while simultaneously becoming a person providing key information from the real users as they react to a specific product or its changes. My strongest points in the scope of team work include: quick response and solving of problems and obstacles, punctuality, ease of establishing contacts with coworkers and clients.

AREA OF PROFESSIONAL EXPERIENCE
? E-Marketing - strategy, branding, brand communication strategy, ? Usefulness of cleaning chemicals ? Social Media marketing, Buzz marketing ? Management of online reservations ? Sales, web analytics, Graphics ? Monitoring of hotel facilities ? E-commerce / recruitment ? Real-time Marketing, Viral Marketing ? Hotel industry, Customer service ? Outsourcing ? Social Media recruitment ? Testing of user interface ? Twitter Marketing: Ads, Periscope, Moments ? Google Adwords, Google Analytics ? Reddit, Bitcointalk ? Content on social media ? Facebook Marketing and Facebook ADS, ? Event Marketing, Outbound Marketing Instagram Marketing ? Remarketing, Ambient marketing ? Inbound marketing

SUNNY LOOK MEDIA LLC MARCH 2014 - NOW Social Media Marketing Manager - WOLLERAU, SWITZERLAND (remote)
SUNNY LOOK MEDIA LLC is a Swiss company specializing in e-Recruitment and provision of intelligent IT solutions.
My work consists of creating marketing strategies and implementing them for the products of Sunny Look Media and their clients, as well as market research and testing of new products. Within cooperation with this Swiss company, I’ve handled their following projects:

1) JOBSTODAY
Jobstoday is one of the leading employment platforms in Switzerland, Germany, Poland and Austria. They have been on the market since 2014. Duties: ? Responsibility for creating and supervising company policy, as well as project in the scope of marketing ? Market activities and duties in the scope of marketing (promotion, advertising) ? Monitoring and analysis of market data concerning the segment, consumers, competition activities and results of own products and services, as well as preparation of marketing reports, price reports, promotional actions, active cooperation with other persons within the company, outsourcing companies (advertising agencies, PR, etc.) and cooperating companies (partners, dealers, etc.) ? Running marketing campaigns in Google Adwords and social media (Facebook ads, Twitter ads, Instagram ads) ? Running all profiles on social media, forums and other industry portals ? Coordination of SEO, SEM work ? Testing of jobstoday page (user interface), reporting errors, solving problems encountered by the users
Tools: Google Analytics, Google Adwords, Hootsuite, SemRuch, Brand 24, Tag Manager, Canva, In Pixo, Jira, Zoho, Facebook ADS Manager, Twitter ADS, Instagram Ads

2) IT Di-visions AG
IT Di-Visions is an HR consultant and employment intermediary for well-known companies in Switzerland - for the financial industry (banks and insurance companies). Duties: ? Analysis and reporting regarding competition ? Preparation and implementation of the external strategy of business promotion ? Creation of the company's PR ? Support of sales, marketing and recruitment ? Coordination of CSR projects ? Coordination of activities associated with paid and organic e-marketing
Tools: Google Analytics, Google Adwords, Hootsuite, SemRuch, Brand 24, Tag Manager, Canva, In Pixo, Jira, Zoho, Facebook ADS Manager, Twitter ADS, Instagram Ads

3) Medin GmbH
It’s a partner of JOBSTODAY - a recruitment company engaged in searching for highly specialized medical personnel. Duties: ? Analysis and reporting regarding competition ? Preparation and implementation of the external strategy of business promotion ? Creation of the company's PR ? Support of sales, trade marketing and recruitment ? Coordination of CSR projects ? Coordination of activities associated with paid and organic e-marketing ? Running profiles on Social Media
Tools: Google Analytics, Google Adwords, Hootsuite, SemRuch, Brand 24, Tag Manager, Canva, In Pixo, Jira, Zoho

4) Global Jobcoin
It’s a crypto currency created by Sunny Look Media as an integral part of JOBSTODAY in order to achieve self-funding of the project and possibilities of payments in a modern manner on JOBSTODAY and in the future also with partners. Duties : ? Creation of marketing strategy and its implementation ? Creation of the product’s PR ? Support of sales and trade marketing ? Coordination of CSR projects ? Coordination of activities associated with paid and organic e-marketing ? Running marketing campaigns in Google Adwords and on social media (Facebook ads, Twitter ads, Instagram ads and many more) ? Running all profiles on social media, forums ? Coordination of SEO, SEM work ? Testing of Global Jobcoin page (user interface), reporting errors, solving problems encountered by the users ? Graphic designs
Tools: Google Analytics, Google Adwords, Hootsuite, SemRuch, Brand 24, Tag Manager, Canva, In Pixo, Jira, Zoho, Facebook ADS Manager, Twitter ADS, Instagram Ads, Reddit Ads, VK ADS

REMOTE WORK, SELF-EMPLOYMENT JANUARY 2013 - FEBRUARY 2014 Freelancer - SM specialist - freelancer.com
As a freelancer, I have been independently acquiring clients via online platforms, such as Frelancer.com Upwork.com, and I’ve been developing my skills in the scope of SM marketing.
Duties:
? Running company profiles and private profiles on social media ? Creating profiles from scratch ? Graphic designs ? Posts dedicated to Social Media ? Creation of advertising texts ? Creation of strategies for social media
Tools: Office package, Canva, Hootsuite, Jira, Google Analytics, Facebook ADS Manager

JEDENTELE, ADECCO POLAND S.A. SEPTEMBER 2012 - DECEMBER 2012 Call Centre specialist - WROC?AW
JEDEN TELE is a company cooperating with Orange TPSA in the scope of sales of telecommunications products.
Duties: ? telephone sales of the services of Orange TPSA Polska ? training of new employees ? settlement of working time and documentation
Tools: Office package, Internet, office devices

TESCO POLSKA NOVEMBER 2009 - JANUARY 2011 Employee of the customer service department - SZCZAWNO ZDRÓJ???????
Commercial hypermarket of Extra type (the largest format of Tesco stores). They employ over 28 000 people and create opportunities for development, learning new skills and building a career for all of those, who want to associated their professional future with the commercial sector.
Duties:
? Accepting complaints concerning the goods and responding to complaints ? Detailed knowledge of products, contact with all departments of the store ? Return of goods ? Processing and solving problems in all incoming complaints ? Questions and complaints of the customers ? Sale of vouchers for goods
Tools: Office package, Progress, Intranet, Fiscal cash register, Voucher/cash program

TESCO POLSKA APRIL 2009 - NOVEMBER 2009 Secretary - SZCZAWNO ZDRÓJ???????
Commercial hypermarket of Extra type with its headquarters in Kraków (the largest format of Tesco stores). They employ over 28 000 people and create opportunities for development, learning new skills and building a career for all of those, who want to associated their professional future with the commercial sector.
Duties:
? Administrative activity and office organization ? Business accounting ? Invoicing for store owners in the shopping mall ? Planning of meetings of the facility director ? Contact with Managers, Shopping arcade administrator and external companies ? Internal orders of the facility
Tools: Oracle orders, Office package, Oracle invoices, Progress

DSA FINANCIAL GROUP S.A. APRIL 2008 - OCTOBER 2008 Call Centre Specialist -WROC?AW
It’s an international Capital Group that was created in 1999 with headquarters in Wroc?aw. Dominant sector of the Group’s companies is the financial and legal services market, from investment and pension consulting, through financial handling of small and medium enterprises, to debt collection and trade.
Duties:
? Handling of outsourcing in the scope of sales of financial services ? Customer service ? Telemarketing of financial services in the scope of first and second pillar of pension and accident insurance
Tools: Office devices, Internet, Office package

DSA FINANCIAL GROUP S.A. APRIL 2008 - DECEMBER 2011 Seller - WROC?AW
It’s an international Capital Group that was created in 1999 with headquarters in Wroc?aw. Dominant sector of the Group’s companies is the financial and legal services market, from investment and pension consulting, through financial handling of small and medium enterprises, to debt collection and trade.
Duties:
? Individual customer service ? Sale of financial services ? Conducting commercial presentations
Tools: Internet, computer, Office package

DISTRICT STAROSTY NOVEMBER 2007 - APRIL 2008 Apprentice in the accounting department - WA?BRZYCH???????
District Starosty in Wa?brzych – accounting department
Duties:
? Archiving documents ? General organization of the office ? Organization of meetings / customer service
Tools: Office package, Opera accounting program, office devices

FENIX EDYTA GNI?KA APRIL 2007 - OCTOBER 2007 Assistant to the Regional Director - WA?BRZYCH???????
Trade and services company providing financial services in the scope of pension insurance of the second and third pillar, as well as recovery of post-accident insurance.
Duties:
? Managing the group of telemarketers - 8 people ? Settlement of contracts, coordination of telemarketing contracts and direct cooperation with the sellers ? Customer service in the field ? Running the office
Tools: Office package, office devices

FENIKS EDYTA GNI?KA JUNE 2006 - JANUARY 2007 Call Centre Employee - APPRENTICESHIP - WA?BRZYCH
Trade and services company providing financial services in the scope of pension insurance of the second and third pillar, as well as recovery of post-accident insurance.
Duties:
? Consulting for co-workers in the field ? Telephone sale of financial services in the scope of first and second pillar ? Sale of pension and accident insurance
Tools: Computer, Internet, office devices