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Skills
Adobe, Agile Project, Sales Cloud, Service Cloud, Database, MS Word, MS-Word, Salesforce Lightning, Salesforce, Salesforce CRM
Projekthistorie
12/2007
-
12/2022
Salesforce Architect & Team Lead
Welean GmbH
* Design and configuration of the Salesforce Database
* Creation of dynamic PDFs
* Integration between Calendly and Salesforce
* Integration between S-Docs and Salesforce
01/2022
-
06/2022
Salesforce Business Analyst
Cloudideas GmbH
01/2022
-
06/2022
Head of Salesforce Department
Mercedes-Benz; Connectivity Services; GMBH
* Salesforce Architecture and Solution Design
* Design and configuration of the Salesforce Database
* Design and Digitalization Adobe Sign (Contracts processes)
* Design and Digitalization Adobe Sign (Quote process)
* Design and Implement the Questionnaires sending process
(Adobe Sign / Flow)
* Redesigning Sales Process (from Account Creation to
Digital Sign of contracts)
* Adjusting insufficient Process Automations (Flows)
* Provide training to Business employees
01/2021
-
12/2021
Salesforce Solution Designer
Volkswagen AG
* Salesforce Architecture and Solution Design
* Design and configuration of the Salesforce Database
* Salesforce Security Management
* Agile Project Implementation
* Writing POC & Solution Design
01/2020
-
12/2021
Salesforce Business Analyst & Consultant
Capgemini GmbH
02/2019
-
12/2020
Salesforce Consultant
(Sales Cloud/ Financial Force/ Vonage)
02/2019 - 12/2020
* Financial Force Expert
* New Voice Media Implementation
* Optimise the Salesforce Environment
* Initial troubleshooting for SDFC incidents
* Participate in KT for support tasks
* Execute Sprint-Tasks related to administrative/DQ issues
* SFDC Data Quality
* Initial troubleshooting for financial force / Wirecard Portal
and New Voice Media.
* Configuration of the Salesforce security settings
* Creating Automation Processes (Process Builder) &
Workflow Rules
* Design and configuration of various Validation Rules
01/2017
-
12/2019
Salesforce CRM Consultant & Administrator
Cloudideas GmbH
09/2018
-
01/2019
Salesforce Sales Cloud Consultant
Link11 GmbH
* Design and configuration of the Salesforce Database
* Installation and Configuration of the Conga Composer App
* Generating quotes and invoices in PDF and MS Word
format
02/2018
-
08/2018
Salesforce Sales Cloud Consultant
Skipsearch GmbH
education technology customer service management to provide
timely technology and classroom support to faculty and staff
customers including case submission, routing and assignment
processes, equipment inventory tracking, and streamlined case
resolution processes.
07/2017
-
01/2018
Salesforce Sales Cloud Consultant
Medimex GmbH
* Initial implementation of Salesforce Lightning (Sales Cloud)
07/2017 - 01/2018 * Design and configuration of the Salesforce Database
* Configuration of the Salesforce security setting
* Design and configuration of various validation rules.
* Setup and configure custom fields, objects, reports, and
dashboards to help companies
01/2017
-
06/2017
Salesforce Sales Cloud Consultant
Savills Immobilien
Beratungs-GmbH
* Optimise the Salesforce Environment
01/2017 - 06/2017 * Design and configuration of the Salesforce Database
* Setup and configure custom fields, objects, reports and
Dashboards
* Configuration of the Salesforce security settings
* Creating Automation Process & Workflow
09/2016
-
12/2016
Salesforce Sales Cloud Consultant
Werbezeichen AG
* Development of an automatic quote generation
* Development of an automatic generation of orders from
Opportunities
* Design and configuration of the Salesforce Database
* Design and configuration of various validation rules
* Configuration of the Salesforce security settings
06/2016
-
08/2016
Salesforce Sales Cloud Consultant
Absolut Sports GmbH
* Preparation and accomplishment of customer training
* Preparation and accomplishment of administrator training
* Design and configuration of the Salesforce Database
* Design and configuration of various validation rules
* Configuration of the Salesforce security settings
01/2016
-
05/2016
Salesforce Sales Cloud Consultant / Partner Community Cloud
EEG AUTARK GmbH
* Installation and configuration of the Conga Composer
application
* Generating quotes and invoices in PDF and MS-Word
format
* Installation of an application for automatic invoice
generation of closed Opportunities
* Design and configuration of the Salesforce Database
* Design and configuration of various validation rules
* Configuration of the Salesforce security settings
* Preparation and accomplishment of customer training
* Preparation and accomplishment of administrator training
* Configuration of Partner Community
03/2015
-
12/2015
Salesforce Sales Cloud Consultant
Bewotec GmbH
* Configuration of Workflows; EMail Alerts; Field-Updates;
* Salesforce User Support