Lead Release & Deployment Manager for ApoBank Projekt (Intensiv Care)
DxC Technologie
(Banken und Finanzdienstleistungen, >10.000 Mitarbeiter)
● Responsible for all topics regarding to Release and Deployment process in the Intensiv Care Project Team
● Planning, organize and develop all necessary Processes with all customers
● Managing all Hotfix Release for special Test-Environments
● Analyzing defects and support development with Error fixing
● Analyzing the correct deployment and working from Avaloq responsible tasks
● Reporting Statistics and Progress to highest Bank Management
● Responsible for Building up the Change Process from ITM to ITO (FMO Team)
● Responsible for Knowledge transfer to Polish FMO Team
● Supporting Bank Management regarding to process and functional questions
10/2018
-
12/2019
Head Release & Change Management for ApoBank Projekt
Avaloq Sourcing (Europe) AG
(Banken und Finanzdienstleistungen, 1000-5000 Mitarbeiter)
● Building up the Release Management for the Project
● Planning, provision, maintenance and analysis of the test installations as well as the test environment
● Planning and coordination with customers, providers and departments
● Plan, test and deliver the weekly release upgrades
● Main responsible for the error-free delivery of the specialized stream developed solutions
● Problem analysis and troubleshooting of release specific test environment blockers
● Central coordination point to the provider for all test-related recordings
● Planning and analysis of test environment related processes
● Recording new developments
● Defective analysis and regular exchange with subject streams
04/2018
-
09/2018
Technical Consultant for ApoProjekt
Avaloq Sourcing (Europe) AG
● Avaloq Foundation Certification
● Development in the field of money account
● Specialist contact for the banking department for implementation
● Regular training for the department
06/2016
-
04/2018
Junior Consultant
Altran Deutschland S.A.S. & Co. KG
06/2017
-
04/2018
Incident Management / Root Cause Analyst
Altran Deutschland S.A.S. & Co. KG; Deutsche Telekom IT GmbH
For Altran Deutschland S.A.S. & Co. KG at
Customer:
Deutsche Telekom IT GmbH
Incident Management / Root Cause Analyst
* Main technical contact for ticket processing
* Error analysis for cross-system incidents
* Specialist contact on customer side with problem
reports
* Analyze and document new solutions for the FLS
* Process optimization to increase the efficiency of
ticket processing
05/2016
-
06/2017
Incident Manager / 3rd Level Support
Altran Deutschland S.A.S. & Co. KG; Deutsche Telekom IT GmbH
(Telekommunikation, >10.000 Mitarbeiter)
Reisebereitschaft
Weltweit verfügbar
Lead Release and Project Management
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