Profilbild von Max Bucher Senior UX Architect & Certified Product Owner aus FrankfurtamMain

Max Bucher

nicht verfügbar bis 30.06.2024

Letztes Update: 17.01.2024

Senior UX Architect & Certified Product Owner

Abschluss: Diplom-Medienwirt (FH), Schwerpunkt digitale Medien & Usability Engineering
Stunden-/Tagessatz: anzeigen
Sprachkenntnisse: deutsch (Muttersprache) | englisch (verhandlungssicher) | französisch (gut) | italienisch (gut)

Skills

Hi. I‘m Max Bucher, a Senior UX Architect and Certified Product Owner (PSPO I), based in Frankfurt, Germany. I’ve been creating and shaping user experiences for 12+ years now, in the light of digital transformation and agile product development.
 
From mobile apps, websites, and digital service tools, to large-scale customer portals, enterprise applications, and multi-market platform relaunches. I've been working and pitching for clients and brands across most industries, with a focus on Financial Services, Telecommunications, Automotive and Mobility. I am seriously gravitating towards complex project challenges.

Drop me a line to get my portfolio or to check my availability.

SUMMARY OF SKILLS
  • Creating state-of-the-art UX and CX solutions - geared to real user needs and pain points, while also considering business strategy and product goals.
  • Applying both explorative and evaluative User Research and UCD (User-Centered Design) techniques, e.g. User Interviews and Usability Testings, Card Sorting, Paper Prototyping etc.
  • Synthesizing UX artifacts from the research and analysis phase, e.g. in the form of Personas, Use Cases or User Journeys, to establish the UX strategy.
  • Preparation, conduction and evaluation of various workshop formats.
     
  • Gathering, analyzing and refining functional requirements - with stakeholders and key specialist departments, as well as designers and developers.
  • Fleshing out wireframes as key process artifacts - generally in iterative, interdisciplinary loops. Using Axure RP team projects, Sketch with InVision, Adobe XD or Figma.
  • Establishing component libraries, template systems and UX workflows for consistency and synergies, especially pivotal in the context of large-scale projects and scattered teams.
  • Building interactive prototypes - from lo-fi to hi-fi elaborations, e.g. with Axure RP.
     
  • Framing thorough concept documentation and specification - if required by the IT.
  • Extracting and defining the minimum viable product (MVP) from the vision concept - alternatively enhancing the MVP towards product vision.
  • Integrating UX effectively into agile product development cycles, e.g. into a User Story-based Scrum process, as well as debating concepts and prototypes with stakeholders.
  • Amplifying interdisciplinary exchange between UX concept, UI design, devs and PO.

CERTIFICATES (Extract)

2020 - Certified Product Owner (PSPO I)
2020 - UX Management: Strategy & Tactics (by Interaction Design Foundation)
2019 - Machine Learning for Business Professionals (by Google Cloud on Coursera)
2009 - Diploma Thesis 'User-Centered Design Management'

Projekthistorie

06/2022 - bis jetzt
Company-wide UX involvement (Finance sector)
(Banken und Finanzdienstleistungen, 1000-5000 Mitarbeiter)

Scope: Applying a wide range of UX activities for a returning client, with the overall goal to evaluate the running systems, optimize the UX and enhance the component library.

12/2021 - 07/2022
Customer portal (Energy sector)
(Energie, Wasser und Umwelt, 1000-5000 Mitarbeiter)

Scope: Fleshing out an extensive UX concept for a responsive, component-based system in Figma: From scratch to Dev-ready User Stories. Applying an iterative, collaborative workshop-based methodology, to count in stakeholder and department feedback and requirements. Supporting the cross-functional team in setting up a UX-backed agile process.

01/2021 - 09/2021
Asset management portal (Finance sector)
(Banken und Finanzdienstleistungen, 1000-5000 Mitarbeiter)

Scope: Creating a vision concept and prototype for an integrated asset management portal, for institutional banking clients (B2B). Collaborating closely with stakeholders and departments, UI Design and Dev, while preparing initial User Research activities.

06/2020 - 12/2020
Company-wide UX involvement (Finance sector)
(Banken und Finanzdienstleistungen, 1000-5000 Mitarbeiter)

Scope: Applying a wide range of UX activities for different departments within the bank, e.g. Recalibrating the Design System and streamlining UX workflows; Conducting expert reviews as the first baseline for website optimizations; Executing UX techniques to identify user needs and potential fields, as well as various workshop formats within the company.

04/2019 - 04/2020
Platform expansion & holistic omnichannel strategy (Automotive sector)
(Automobil und Fahrzeugbau, 1000-5000 Mitarbeiter)

Scope: Expanding the component library for a global, large-scale Automotive marketing platform, that I helped initially establishing in 2015/2016. As well as shaping and executing a cross-device CX strategy, enhancing the digital-centric experience towards a holistic omni-channel customer journey, for B2C and B2B2C users.

12/2018 - 03/2019
Asset management portal (Finance sector)
(Banken und Finanzdienstleistungen, 500-1000 Mitarbeiter)

Scope: Creating a UX concept and prototype for an asset management portal for institutional banking clients (B2B). With key functionality like portfolio access, fonds navigation and reporting. Conducting a wide range of UX techniques with stakeholders and end users.

07/2017 - 11/2018
E-commerce platform (Mobility sector)
(Transport und Logistik, 5000-10.000 Mitarbeiter)

Scope: Recreating one of Germany’s biggest B2C e-commerce platforms, from scratch, based on extensive research, analysis and strategy measures, UX-wise in form of comprehensive wireframes and prototypes. While collaborating closely with stakeholders and departments, UI Design and Dev, within a highly scaled agile framework. Constructing an extensive component library, flowing into the Scrum-based development process.

12/2016 - 06/2017
Banking web app & robo-advisor tool (Finance sector)
(Banken und Finanzdienstleistungen, >10.000 Mitarbeiter)

Scope: Creating a UX concept and prototype for a B2B online credit application process, as well as an additional robo-advisor component. Consulting with stakeholders and departments, executing various workshop formats, supplying the agile Dev process.

11/2016 - 01/2017
B2B iPad sales app (Healthcare sector)
(Pharma und Medizintechnik)


10/2016 - 12/2016
B2B microsite (Finance sector)
(Banken und Finanzdienstleistungen)


09/2016 - 10/2016
Backend interface for car configurator (Automotive sector)
(Automobil und Fahrzeugbau)


07/2016 - 09/2016
B2B robo-advisor tool (Fintech sector)
(Banken und Finanzdienstleistungen)


03/2016 - 06/2016
Language learning tool (e-Learning sector)
(Internet und Informationstechnologie)


08/2015 - 02/2016
Large-scale global platform relaunch (Automotive sector)
(Automobil und Fahrzeugbau)


07/2014 - 07/2015
Corporate website relaunch (Automotive sector)
(Automobil und Fahrzeugbau)


01/2010 - 03/2014
Various UX Architecture & Digital Concept projects in permanent positions.
(Internet und Informationstechnologie)


Reisebereitschaft

Verfügbar in den Ländern Deutschland, Österreich und Schweiz
Profilbild von Max Bucher Senior UX Architect & Certified Product Owner aus FrankfurtamMain Senior UX Architect & Certified Product Owner
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