Schlagwörter
Skills
- Roles
- Managing Senior Consultant
- Scrum Master
- Functional Consultant
- Technical Consultant
- Developer
- Applications
- SAP CRM
- SAP ECC
- SAP S/4 CM
- Industries
- Automotive
- Automotive Supplier
- Manufacturing
- Research & Development
- Services
Projekthistorie
01/2018- 06/2018
Hidden Champion in Manufacturing
SAP CRM Marketing Design and Implemenation
Lean Campaign Management, Campaign Automation, Surveys, Personalized Mailing, Segmentation
Roles / Activities
• Manager
• Developer
07/2016- 12/2017
International conglomerate
Global Service Template Design and Implementation
Roles / Activities
• Scrum Master
• Functional Consultant Contract Management
• Developer
11/2016- 06/2017
Hidden Champion in Manufacturing
SAP CRM Service Design and Implemenation
Service Request Management, ERMS, Business Rule Definition
Roles / Activities
• Manager
• Developer
10/2015 - 10/2016
Sports Car Manufacturer
• Process Redesign: Account & Vehicle
• Account Classification Redesign
Roles / Activities:
• Test Manager
• Team Member CRM
• Process Design: Account
05/2015 - 10/2015
International conglomerate
• SAP CRM EHP Upgrade / Reintegration
Roles / Activities:
• Manager
• Architecture
• Integration
01/2015 - 04/2015
Sports Car Manufacturer
• Test Management Gobal Marketing & Sales Template
Roles / Activities:
• Test Manager CRM
• Coordination
08/2014-12/2014
International conglomerate
• Case Study: Code Refactoring
Roles / Activities:
• Team Lead CRM
• Architecture
• Integration
03/2014 - 12/2014
International conglomerate,
• Blueprint Service Integration CRM
Roles / Activities:
• Team Lead CRM
• Architecture
• Integration
• Requirement Definition
• Requirement Specification
• Implementation
Roles / Activities:
• Team Member CRM
• Service Management
06/2013 - 12/2013
International conglomerate,
• Requirement Analysis
• Requirement Definition
• Requirement Specification
Roles / Activities:
• Team Member CRM
• Sales
• Marketing
08/2013 - 11/2013
International conglomerate,
agile project using Scrum methodology,
SAP CRM 7.0 EHP2
• Development of a meta search component
• Reintegration of existing components
• Interface development
• Functional enhancements
• Portal integration and process harmonization
Roles / Activities:
• Teammember CRM
• Sales
• Service
02/2013 - 06/2013
International conglomerate
Agile project using Scrum methodology, SAP CRM 7.0 EHP2 - Incident Management
Requirements Analysis, Reconstruction of Business Role Concept and Authorizations, Application Development
• Requirements-Engineering
• Business Role Definition / Authorization
• Application Development: Multi Level Categorization
• Application Enhancement: External List Management
Roles / Activities:
• Teammember CRM
• Marketing
• Service
10/2012 - 10/2013
Hidden Champion Manufacturing
Implementation SAP CRM 7.0 EHP2 - Sales
• Master Data
• Migration
• ERP-Integration
• Groupware Integration
• Event & Campaign-Management • Documentation
Roles / Activities:
• Teammember CRM
• Master Data
• Marketing
• UI-Configuration / -Development
10/2010 - 12/2012
International conglomerate
Implementation of customer specific requirements in SAP CRM and Web UI
• UI developments, configurations, customizing
• Event & Campaign Management
• External List Management
• Key-User-Support
• documentation
Roles / Activities
• team-member CRM
• master-data harmonization
• UI configuration / development
02/2010 - 05/2010
Sports car manufacturer
Descriptive creation of functional tests for an optimized Master-Data-Maintenance-System
• business process modeling of a structured transfer of master data from different
?source systems
• holistic systematization of functional testing
• detailed description of test cases
• conceptual design of user manuals
• workshop-planning
Roles / Activities
• team-member division After Sales
• systematic creation of testing descriptions
• project management assistance
• reconcilement with the implementing service provider
01/2009 – 12/2009
Educational and research institution
development of a dynamic web-application which geographically visualizes indicators for education and research
• status analysis
• development of an automated data acquisition mechanism
• ontological definition
• changes on database structure
• staff training for research assistants
• staff coordination concerning the collection of data
• presentation of the technical project-part
Roles / Activities
• technical sub-project manager
• representative for technical purposes
06/2008 – 10/2008
Industrial automation systems service provider
project documentation
• document management
Roles / Activities
• team-member technical marketing
• corporate identity justifications to meet the parent companies requirements
08/2007 – 10/2007
Contractor-employment agency
migration of client base data as consequence of an company acquisition
• structural modification on source database
• selective data transfer from source to target
Roles / Activities
• team-member finance & legal
• data migration
Hidden Champion in Manufacturing
SAP CRM Marketing Design and Implemenation
Lean Campaign Management, Campaign Automation, Surveys, Personalized Mailing, Segmentation
Roles / Activities
• Manager
• Developer
07/2016- 12/2017
International conglomerate
Global Service Template Design and Implementation
Roles / Activities
• Scrum Master
• Functional Consultant Contract Management
• Developer
11/2016- 06/2017
Hidden Champion in Manufacturing
SAP CRM Service Design and Implemenation
Service Request Management, ERMS, Business Rule Definition
Roles / Activities
• Manager
• Developer
10/2015 - 10/2016
Sports Car Manufacturer
• Process Redesign: Account & Vehicle
• Account Classification Redesign
Roles / Activities:
• Test Manager
• Team Member CRM
• Process Design: Account
05/2015 - 10/2015
International conglomerate
• SAP CRM EHP Upgrade / Reintegration
Roles / Activities:
• Manager
• Architecture
• Integration
01/2015 - 04/2015
Sports Car Manufacturer
• Test Management Gobal Marketing & Sales Template
Roles / Activities:
• Test Manager CRM
• Coordination
08/2014-12/2014
International conglomerate
• Case Study: Code Refactoring
Roles / Activities:
• Team Lead CRM
• Architecture
• Integration
03/2014 - 12/2014
International conglomerate,
• Blueprint Service Integration CRM
Roles / Activities:
• Team Lead CRM
• Architecture
• Integration
• Requirement Definition
• Requirement Specification
• Implementation
Roles / Activities:
• Team Member CRM
• Service Management
06/2013 - 12/2013
International conglomerate,
• Requirement Analysis
• Requirement Definition
• Requirement Specification
Roles / Activities:
• Team Member CRM
• Sales
• Marketing
08/2013 - 11/2013
International conglomerate,
agile project using Scrum methodology,
SAP CRM 7.0 EHP2
• Development of a meta search component
• Reintegration of existing components
• Interface development
• Functional enhancements
• Portal integration and process harmonization
Roles / Activities:
• Teammember CRM
• Sales
• Service
02/2013 - 06/2013
International conglomerate
Agile project using Scrum methodology, SAP CRM 7.0 EHP2 - Incident Management
Requirements Analysis, Reconstruction of Business Role Concept and Authorizations, Application Development
• Requirements-Engineering
• Business Role Definition / Authorization
• Application Development: Multi Level Categorization
• Application Enhancement: External List Management
Roles / Activities:
• Teammember CRM
• Marketing
• Service
10/2012 - 10/2013
Hidden Champion Manufacturing
Implementation SAP CRM 7.0 EHP2 - Sales
• Master Data
• Migration
• ERP-Integration
• Groupware Integration
• Event & Campaign-Management • Documentation
Roles / Activities:
• Teammember CRM
• Master Data
• Marketing
• UI-Configuration / -Development
10/2010 - 12/2012
International conglomerate
Implementation of customer specific requirements in SAP CRM and Web UI
• UI developments, configurations, customizing
• Event & Campaign Management
• External List Management
• Key-User-Support
• documentation
Roles / Activities
• team-member CRM
• master-data harmonization
• UI configuration / development
02/2010 - 05/2010
Sports car manufacturer
Descriptive creation of functional tests for an optimized Master-Data-Maintenance-System
• business process modeling of a structured transfer of master data from different
?source systems
• holistic systematization of functional testing
• detailed description of test cases
• conceptual design of user manuals
• workshop-planning
Roles / Activities
• team-member division After Sales
• systematic creation of testing descriptions
• project management assistance
• reconcilement with the implementing service provider
01/2009 – 12/2009
Educational and research institution
development of a dynamic web-application which geographically visualizes indicators for education and research
• status analysis
• development of an automated data acquisition mechanism
• ontological definition
• changes on database structure
• staff training for research assistants
• staff coordination concerning the collection of data
• presentation of the technical project-part
Roles / Activities
• technical sub-project manager
• representative for technical purposes
06/2008 – 10/2008
Industrial automation systems service provider
project documentation
• document management
Roles / Activities
• team-member technical marketing
• corporate identity justifications to meet the parent companies requirements
08/2007 – 10/2007
Contractor-employment agency
migration of client base data as consequence of an company acquisition
• structural modification on source database
• selective data transfer from source to target
Roles / Activities
• team-member finance & legal
• data migration
Reisebereitschaft
Verfügbar in den Ländern
Deutschland