Schlagwörter
Skills
ITIL Spezialist mit langjähriger Beratungs- und Projektleitungserfahrung mit ganzheitlicher Betrachtung komplexer Problemstellung und deren Auswirkungen. Kompetent, kooperativ und Freude an einer Zusammenarbeit im Team.
Projekthistorie
Cristian Bertoldi
Risk and Security Compliancy Manager, IBM
“Max is a very professional and skilled person, he can deal with details if it does make sense to, not losing the vision on strategy. He is giving value to the business also with his natural and enthusiastic emotional intelligence resources management”
Giorgio Massarotti, Senior Vice President, ABN AMRO Bank (Switzerland) AG
“Max is an high professional individual with deep knowledge of IT world; i recommend Max for his professional behavior.”
Peter Taanman
IT Specialist, IBM Global Services
“I have worked with Max during the Service Management implementation for ABN AMRO Switzerland, and know him as a fine collegue to work with, who tries always to satisfy the demands of the customer.” 26. April 2011
Gabriele Gianolli
Sen. IT Architect, IBM
“Max as Service Manager has very valuable knowledge in the ITIL standard and particularly he is very familiar with Asset and Configuration Management processes. He helped a lot in understanding and setting up ITIL processes for the account managed at that time and tried successfully to do the best using the designated tool. He was also helping in mapping and reviewing Inventories in order to get them imported into the tool. Differently to the so called Standard applications having different DB for Configuration Management and Asset management which were ongoing at that time he insisted in having central and unique item DB with different views for Asset and Configuration management avoiding data redundancy and related reconciliation processes.”
Claudio Simion
Service Delivery Manager, IBM Switzerland
“I have worked with Max during the Service Management implementation for ABN AMRO Switzerland, and know him as a fine collegue, who tries always to satisfy the demands of the customer. I could always rely on his deep technical knowledge and his high professionalism. His positive and very supporting attitude. made it a pleasure working with him. Max is a valuable colleague.”
Rob Weinstock
European Configuration Management Lead ABN AMRO account at IBM
“Max and I ran a project to implement the accounts Service management applications. This initial project (implementation of Asset management, configuration management an definititions for Service Level management) formed the foundation on which all service managent processes were implemented. This basis still sound an woudn't be there without Maxs (critical and coorporative) support.
Claudio Spadacini
Project Manager, IBM
“Max has in depth knowledge of service management processes and principles in the IT domain, and combines this knowledge with his skills and his broad experience. He's a professional that puts and expects a lot commitment in his work. Max is a valuable colleague, and I enjoyed working together with him. I can recommend Max on any level in the business.”
Werner Schmid
IT Audit Manager, ABN AMRO Bank
“Max is an IT professional with profound knowledge and experience in the areas of IT service management processes. His dedication made him a valuable member of IT Service Management team.”
Reinhard Roth
Senior Business Information Manager, ABN AMRO Bank (Schweiz)
“Between 1999 and 2010, I worked together with Max Koller in the same bank, but sometimes in different locations. I was in regular contact with him and could comunicate with him very well. He is customer and target oriented and it is a chalenge to have him as a partner in a project. Max has deep knowledge of Service Mangement processes and is a hard worker. He is a very reliable person with a great flair of creative problem solving. His working ethics are of high standard and the loyalty to a project or task superb. I can recommend him as an employee for any company Reinhard Roth, Senior Business Analyst Retired since 1.7.2011 At work with ABN AMRO Bank (Switzerland) since 1991”
Richard Murphy
COO, ABN AMRO Switzerland
“Max is a hard working and committed guy who is very knowledgeable in his area of expertise”
Risk and Security Compliancy Manager, IBM
“Max is a very professional and skilled person, he can deal with details if it does make sense to, not losing the vision on strategy. He is giving value to the business also with his natural and enthusiastic emotional intelligence resources management”
Giorgio Massarotti, Senior Vice President, ABN AMRO Bank (Switzerland) AG
“Max is an high professional individual with deep knowledge of IT world; i recommend Max for his professional behavior.”
Peter Taanman
IT Specialist, IBM Global Services
“I have worked with Max during the Service Management implementation for ABN AMRO Switzerland, and know him as a fine collegue to work with, who tries always to satisfy the demands of the customer.” 26. April 2011
Gabriele Gianolli
Sen. IT Architect, IBM
“Max as Service Manager has very valuable knowledge in the ITIL standard and particularly he is very familiar with Asset and Configuration Management processes. He helped a lot in understanding and setting up ITIL processes for the account managed at that time and tried successfully to do the best using the designated tool. He was also helping in mapping and reviewing Inventories in order to get them imported into the tool. Differently to the so called Standard applications having different DB for Configuration Management and Asset management which were ongoing at that time he insisted in having central and unique item DB with different views for Asset and Configuration management avoiding data redundancy and related reconciliation processes.”
Claudio Simion
Service Delivery Manager, IBM Switzerland
“I have worked with Max during the Service Management implementation for ABN AMRO Switzerland, and know him as a fine collegue, who tries always to satisfy the demands of the customer. I could always rely on his deep technical knowledge and his high professionalism. His positive and very supporting attitude. made it a pleasure working with him. Max is a valuable colleague.”
Rob Weinstock
European Configuration Management Lead ABN AMRO account at IBM
“Max and I ran a project to implement the accounts Service management applications. This initial project (implementation of Asset management, configuration management an definititions for Service Level management) formed the foundation on which all service managent processes were implemented. This basis still sound an woudn't be there without Maxs (critical and coorporative) support.
Claudio Spadacini
Project Manager, IBM
“Max has in depth knowledge of service management processes and principles in the IT domain, and combines this knowledge with his skills and his broad experience. He's a professional that puts and expects a lot commitment in his work. Max is a valuable colleague, and I enjoyed working together with him. I can recommend Max on any level in the business.”
Werner Schmid
IT Audit Manager, ABN AMRO Bank
“Max is an IT professional with profound knowledge and experience in the areas of IT service management processes. His dedication made him a valuable member of IT Service Management team.”
Reinhard Roth
Senior Business Information Manager, ABN AMRO Bank (Schweiz)
“Between 1999 and 2010, I worked together with Max Koller in the same bank, but sometimes in different locations. I was in regular contact with him and could comunicate with him very well. He is customer and target oriented and it is a chalenge to have him as a partner in a project. Max has deep knowledge of Service Mangement processes and is a hard worker. He is a very reliable person with a great flair of creative problem solving. His working ethics are of high standard and the loyalty to a project or task superb. I can recommend him as an employee for any company Reinhard Roth, Senior Business Analyst Retired since 1.7.2011 At work with ABN AMRO Bank (Switzerland) since 1991”
Richard Murphy
COO, ABN AMRO Switzerland
“Max is a hard working and committed guy who is very knowledgeable in his area of expertise”
Reisebereitschaft
Verfügbar in den Ländern
Deutschland, Österreich und Schweiz
ab sofort verfügbar
Sonstige Angaben
Project-Management, Prozesse,Implementation,ITIL
Spezialgebiete:Project-Management
Service Strategy, Service Design, Service Transition, Service Operation, Continual Service Improvement, Service Life Cycle, Measurement, KPI's und BSC
Spezialgebiete:Project-Management
Service Strategy, Service Design, Service Transition, Service Operation, Continual Service Improvement, Service Life Cycle, Measurement, KPI's und BSC