DM

Dennies Möller

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Letztes Update: 15.02.2023

Senior Sales Manager, Senior Collector, Head of Sales and Operations

Abschluss: nicht angegeben
Stunden-/Tagessatz: anzeigen
Sprachkenntnisse: deutsch (Muttersprache) | englisch (Muttersprache)

Dateianlagen

CV-DENNIES-MOELLER_021523.pdf

Skills

MS Office, CRM, Salesforce, Oracle

Projekthistorie

02/2014 - 10/2017
Senior Sales Manager
Atradius Collections

- Acquisition of new customers for B2B debt collection in the corporate and key-account sector
mainly talking to CFO, General Managers and Procurement
- Analyzing processes within the structure of the prospect to offer tailor made solutions
- Identifying and developing sustainable relationships with key accounts at both strategic and tactical
level.
- Key Account Management
- Driving and managing the entire sales process
- targeting top prospects, identifying client solutions, negotiating and closing.
- After sale meetings and customer satisfaction surveys
- Representation and presentation on events, fairs and congresses
- Responsible for the revenue from uninsured business in the assigned area
- Complaint handling

10/2010 - 01/2014
Senior Collector
Euler Hermes Collections

- Collecting international claims above 50.000€
- Negotiate with debtors, solicitors, insolvency practitioners and our international staff
- Negotiate repayment schedules within given competences
- Negotiate compromises and full and final settlements within given competences
- Project leader to reduce own AR heading 7 people
- Optimizing processes for efficiency and customer satisfaction
- Teamcoordinator for junior staff




- Complaint handling

10/2001 - 09/2010
Head of Sales and Operations
Xenia Foods Ltd

- Maximizing sales performance through delivering an exceptional customer experience, people
management and cost control.
- Generating new business by leveraging existing relationships, prospecting and cold calling
- building up and leading the customer service team, aftersales team and account management
- managing fulfillment and shipment
- monitor carriers and negotiate prices
- Developing KPI for more transparence and profitability
- Targeting and opening new markets
- Pricing and developing new products after analyzing the market
- Cross and Upselling
- Responsible for company presentation at the POS
- Leading a team of 18 in house and field agent
- Hiring and developing staff
- 1 on 1 feedback talks to evaluate efforts and train staff

KEY COMPETENCIES:
- Ablility to manage and outline complex processes
- finding solutions fast and implement
- Excellent verbal and written communication skills.
- Constantly looking at way to improve performance, achieve set targets and build the company's
brand
- Creating long lasting business relations with customers
- Sell through quality not price
- hire, train and maintain staff

Reisebereitschaft

Verfügbar in den Ländern Deutschland
Profilbild von Dennies Moeller Senior Sales Manager, Senior Collector, Head of Sales and Operations aus Berlin Senior Sales Manager, Senior Collector, Head of Sales and Operations
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