- Maximizing sales performance through delivering an exceptional customer experience, people
management and cost control.
- Generating new business by leveraging existing relationships, prospecting and cold calling
- building up and leading the customer service team, aftersales team and account management
- managing fulfillment and shipment
- monitor carriers and negotiate prices
- Developing KPI for more transparence and profitability
- Targeting and opening new markets
- Pricing and developing new products after analyzing the market
- Cross and Upselling
- Responsible for company presentation at the POS
- Leading a team of 18 in house and field agent
- Hiring and developing staff
- 1 on 1 feedback talks to evaluate efforts and train staff
KEY COMPETENCIES:
- Ablility to manage and outline complex processes
- finding solutions fast and implement
- Excellent verbal and written communication skills.
- Constantly looking at way to improve performance, achieve set targets and build the company's
brand
- Creating long lasting business relations with customers
- Sell through quality not price
- hire, train and maintain staff