Beschreibung
IT Support
We are currently recruiting for an IT Support Technician, for a long term contract based in Geneva
Your main responsibilities will be;
- Qualification and resolution of incidents through a service desk manager (Microsoft System Center)
- Service requests management in relation with international customers
- Frequent interactions with users via telephone, email and instant messaging
- Managing complex Windows platforms
- Creating Microsoft SCCM application packages
- Implementing various IT solutions related to infrastructure and/or customers' business applications based on various technologies (small projects awarded to enable the engineers to constantly acquire new technical skills)
The skills, experience and profile needed for this position are;
- Master in Computer Science, Communication Systems, Telecommunication
- User and solutions oriented
- Ability to communicate in both non-technical and technical ways with clients and colleagues
- Perfect command of French and English: spoken and written, technical and common
- Structured and synthetic approach
- Willingness to constantly learn and progress
- Rigorous, flexible, stress resistant, autonomous and passionate about computer science
- Swiss or European nationality, B, C, G work permit
- Windows PC (Seven and 8.x) and server (2008 to 2012 R2)
- Active Directory and associated tools
- Virtualization: VMware ESXi and associated management tools
- Server based computing: Citrix XenApp, VMware Horizon View, Remote Desktop Services
- Deployment and automation: System Center Management Suite
- Powershell Scripting
- Complex LAN/WAN/Wireless networks, VPN and security (Cisco, CheckPoint)
- Unified Communication: MS Lync, MS Exchange UC, Cisco UC (CUCM, CME), VC
NB: All candidates must be eligible to work in Switzerland (Swiss or European nationality, B, C, G work permit)
Secure your chances for this interesting opportunity by applying today!
Please don't hesitate to send your CV in English to Ms. Sarah Roper or if you should have any questions, please don't hesitate to call her.
Experis is Europe's leading IT&T recruitment agency with over 100 offices worldwide.