Beschreibung
Ref #:
4945NC
Industry:
Pharmaceuticals
Location:
Basel und Region
Start:
ASAP
Duration:
Till
Workload:
100%
Introduction:
Since the foundation of ITech Consult AG in 1997, we have continually extended our network of freelance computer experts. Today, we can fall back on around 20,000 qualified IT specialists (developers, system experts, project managers, support technicians and more).
Requirements:
. Degree level education preferred in Computer Science or comparable education
. Installation, support and maintenance of the application (including its configuration or customization)
. Software and hardware installs, re-installs, upgrades, moves, changes and relocations made when necessary and as required
. Support of the server environment on which the application is running including monitoring uptime, upgrades, backups, integrity checks, etc.
. Coordinating with other IT resources as necessary Troubleshooting and resolution of application incidents that cannot be handled by the Help Desk
. Coordinating with other internal and external parties as necessary Development and ongoing update of a knowledge database relating to support and maintenance issues
. Planning and implementing changes to the application as part of a structured release process (as approved by management)
. Excellent Communication skills