Beschreibung
Open Enrollment Data Entry
Duration: 6-month contract (W2)
Location: Rockville, MD 20852
Job Number: 52219
Client: One of the country's largest health care and health plan providers
Purpose and Description:
- In this position you will provide database entry assistance, scheduling support assistance and daily operations support to the Member Enrollment department
- This person will also interact with Account Management, Sales Associates as well as other departments within the organization to support the staffing of open enrollment meetings
Essential Functions:
- Data Entry and Scheduling within Salesforce
- Schedule open enrollment meetings in Salesforce
- Export meetings details from Salesforce to excel and format it in Excel
- Generating reports from Salesforce
- Posting Meeting Reports on sales bulletin board
- Communication support via phone or email
- Confirming meeting dates and sending out reminders with weekly calendar
- Verifying that on-calls made their Account Management and on-site contacts
- Verifying Thrive Ambassador hours worked
Required Experience:
- High School diploma
- 4 years marketing/business/administrative experience (with a BA/BS degree ONLY 2 years are required)
- Excellent functional knowledge of Word and Excel
- Excellent computer skills
- Excellent customer service skills
- Excellent data entry skills
- Well organized, with great attention to detail
Preferred Experience:
- Strong Lotus Notes and or SalesForce experience
Skills to be Successful in this Role:
- Excellent computer skills
- Excellent customer service skills
- Excellent data entry skills
- Strong attention to details and very organized
- Working knowledge of Word, Excel
- Well organized, with great attention to detail
- Ability to work well independently and creatively in a team setting
- Excellent oral, written and interpersonal communications skills
- Ability to manage multiple tasks
Standard Work Hours:
- Flexible - normally you will be working normal business hours of 8:30 AM to 5:00 PM Monday - Friday
- Some adjustment may be needed as scheduling conflicts arise