Beschreibung
IT Infrastructure Business Analyst wanted for our Zurich based client in the financial sector.
Your tasks:
- Gathering business functional requirements using all possibilities at your disposal
- Evaluating information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding
- Creation of work breakdown structures, project plans and scoping documents based on collected and evaluated information
- Lead the requirement gathering process to define the service strategy for new solutions/services, including future areas that are relevant to supporting business areas
- Stakeholder management regarding the services/activities in scope
- Investigate and understand customer problems and design improvement suggestions. Recommend design improvements through adaptations and modifications of standard technical principles
Your experience/skills:
- 5+ years' experience with IT implementation projects (technical IT background preferred)
- Solid working experience with ServiceNow
- Strong understanding of ITIL V3 (intermediate certifications/ITIL Expert qualification strongly desired)
- Solid analytical and product management skills required, including a thorough understanding of how to interpret customer needs and translate them into application and operational requirements
- Experience in the financial services industry and/or IT background is a plus
- Hands-on testing and implementation skills
- Know-How of modelling techniques like ER, UML, BPMN
- Languages: Fluent English and German both written and spoken
Start: ASAP
Duration: 6MM++
Location: Zurich, Switzerland
Doesn't that sound interesting? Does that sound like a challenging opportunity to you? Then take the next step and send us your CV as a Word Document and a daytime contact telephone number.
Due to work permit restrictions we can unfortunately only consider applications from EU or Swiss citizens as well as current work-permit holders for Switzerland.
Going the extra mile
New to Switzerland? In case of successful placement, we support you with:
- All administrative questions
- Finding an apartment
- Health - and social insurance
- Work permit and many more