Beschreibung
Location: Zurich
Type: Contract
Rate: 500chf/day
For our client in the banking sector in Zurich, we are currently searching for a Business Support Analyst
Business Support Analyst
The Group Technology COO designs, develops, and manages the key management processes for Group Technology. The COO office directly supports the Group CIO and manages processes across all divisions within Group Technology, working primarily with Stream IT Heads and enabling functions such as Finance. Among the key functions within COO are IT Strategy, Investment Governance/Portfolio Management, Financial Planning, MIS & Analytics
Key Responsibilities:
Business Management activities such as analysing, evaluating and consolidating various data inputs to consolidated and homogenous formats.
Tracking of processed requests along the predefined processes in systems and tools supporting the business management processes
Follow Up and investigation in case of exceptions
Documenting as is processes and providing guidance or training
Supporting IT Streams in following the predefined processes and procedures as well as providing feedback on status of processed data
Ideal Profile:
High Quality deliverables such as creation of:
- Consolidated documents and spreadsheets
- Senior management presentations
- Recommendations for improvements, solutions and respective implementation plans
- Creation of Process Documentation and Training Materials