Beschreibung
Senior Business Analyst Cost & Fees and preferably CRM
Our client's looking for an experienced Business Analyst who is responsible for stakeholder management, change management, support business functions to work on a long term project in Zurich.
Tasks:
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Business analysis, specification and implementation (parameterisation) in the area of Cost & Fees, especially periodic UK fees
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Thorough understanding of the Wealth Business Processes, Products and Services
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Support business functions with technical tests in test- and integration environments
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Stakeholder management including business & technical end user consulting
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Service management: Post Go Live 3rd level support
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Change management: Support specific projects within set terms of reference and defined processes providing conclusions and recommendations as required
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Business and technical knowhow in the area of CRM, especially the regulatory driven advisory process for Asia (preferred)
Skills:
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Experience in working in an international team with fluent and non-fluent English speakers
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Fluent English written and spoken
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Avaloq certification
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PL/SQL skills
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University degree or equivalent in computer science or engineering
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Experience in business analysis, consulting
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Proven experience of operating in a technical/IT environment with at least 5 years in application design and engineering
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At least 2-3 years of Banking experience in Cost & Fees (Business Know How)
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At least 3-5 years of Avaloq experience (preferred in Cost & Fees)
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Banking and Avaloq experience in the CRM area (preferred)
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Experience in the relationship management in the Asia market as well as in the Client's Advice process (preferred)
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Education in banking (preferred)
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Oracle database know-how (preferred)
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German written and spoken (preferred)
If you think that you are the ideal candidate for this position please send a copy of your CV as a Word Document and a daytime contact telephone number.
Please note that applicants must be eligible to qualify for a work permit in the specified location.