Beschreibung
Our customer in Basel is looking for an IT Systems Engineer for his migration project.
Major Accountabilities/Key Performance Indicators:
- Upgrade existing Windows XP PCs and workstations to Win 7, integrate the hardware, install and configure the scientific software and ensure communication to the attached instrument.
- Migrate existing data, methods and configurations from the XP system to the Win 7 system and ensuring no loss of files or data.
- Provide technical expertise for the planning of system migration requirements related to vendor supplied software packages/instrumentation systems and software compatibility with Win 7.
- Create, track and close service tickets while delivering an excellent customer service experience with professionalism and confidence
- Consult with various vendors and customer levels to devise new and improved solutions that will streamline and/or expedite the delivery of improved laboratory research and its supporting business applications/processes
Ideal Background/Capabilities:
- Advanced degree in Engineering, Chemistry, Biology or at minimum a Bachelor's degree in a scientific discipline, computer science, engineering or technology
- Direct hands on experience migrating pharmaceutical, Biotech or BioPharma lab equipment systems from Win XP to Win 7.
- Exceptional troubleshooting skills and experience supporting non standard software and hardware
- More than 5 year experience with hands on troubleshooting and support for Windows (XP/Win7)
- Experience working with chromatography instruments (Empower, Chemstation, Chromeleon), plate readers, mass specs, liquid handlers, gene sequencers, purification systems, imaging instruments (Aperio, InCells, microscopes, Biacore, etc)
- Windows security patch management and security vulnerability remediation
- Experience working with endpoint management software such as Altiris and Symantec
- Preferred experience in Biotech or Biopharma as it relates to scientific instrumentation/vendors, software applications and systems
If you think that you are the ideal candidate for this position please send a copy of your CV as a Word Document and a daytime contact telephone number.
Please note that applicants must be eligible to qualify for a work permit in the specified location.