Service Delivery Manager - Internet Services - GERMAN / ENGLISH

Zürich  ‐ Vor Ort
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Schlagworte

Beschreibung

Service Delivery Manager - This is a long term contract opportunity for an experienced SD Manager to join an International Team. The role will involve working closely with a Service Provider and internal Technical Teams to improve service levels, process improvement and interface with Service Providers.

Responsibilities;
  • Interface with Managed Service
  • Improve and optimise processes
  • Review and improve common technical issues
  • Monitor Managed Service KPI's


Skills and Experience required;
  • Outsourcing / Managed Service experience essential
  • Prior experience of managing Service Providers
  • Technical / Engineering know-how in Internet Technologies (i.e. Proxy, Firewall etc)
  • Experience in an IT Service environment
  • English and German are a MUST


Preference will be given to candidates living within a daily commutable distance to Zurich.

If you think that you are the ideal candidate for this position please send a copy of your CV as a Word Document and a daytime contact telephone number.

Please note that applicants must be eligible to qualify for a work permit in the specified location.
Start
07/2013
Dauer
6 - 12 months +
(Verlängerung möglich)
Von
RM Group
Eingestellt
19.06.2013
Projekt-ID:
553287
Vertragsart
Freiberuflich
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