Beschreibung
For a contract in Zurich we are looking for a Operations Specialist/Supporter
In this position you are responsible for:
*Establishing database of start-up community program
*Automate review of applications, communications, and progress tracking through internal tools or CRM programs
*Provide superior technical support and build successful relationships with both internal and external stakeholders, for internal workflow applications and program practices
*Troubleshoot, escalate and respond to product support requests
*Communicate effectively with engineering and other technical groups to enhance products and resolve customer issues
*Ensure prompt resolution of technical challenges
*Help drive a thriving community engagement
Requirements:
*Database experience is an absolutely must
*Experience in CRM, database management or workflow support
*Strong troubleshooting and problem-solving skills
*Strong analytical skills
*Minimum educational background: Bachelor`s degree
*Very strong written and verbal communication skills in English
Are you interested in this position? We are looking forward to receiving your application.
Many thanks.