2nd Level Production Supporter (2299)

Beschreibung

For our banking client in Zurich, we are looking for a motivated and talented

2nd Level Production Supporter (2299)

who is interested to start a long-term career in the production & testing team. This position is ideal for a graduate with a high affinity to technology within a financial business setting.

Your key responsabilities include:

• Managing communication with internal clients within the Business and other IT teams (e.g. Application Development, Technology Infrastructure Services)
• Own and manage incidents through to resolution including investigating complex problems involving multiple systems and involving other IT teams as required
• Act as a leader during major incidents – helping to engage other teams as required and driving resolution of incidents having major impact to our business
• Act as a key stakeholder within development projects to ensure quality within software delivery and onboarding of knowledge from Application Development teams
• Performing out-of-hours work as required within a compensated and pre-allocated shift to provide support for application deployments and support of critical batch jobs / overseas businesses

To fulfil these tasks you meet the following requirements:

• Experience with Unix (e.g. handling files, searching logs, checking processes)
• Experience with SQL querying (Oracle / Microsoft SQL)
• Strong team player
• Good listening & spoken communication skills in English
• Good problem–solving skills

This is a contract to permanent role. It is a very good opportunity, to work one's way up.

If you are interested in this position and you cover the requirements, then we look forward to receiving your application in MS-Word (.doc) format on