Beschreibung
Job Title: SAP CS/SD
Location: Basel, Switzerland
Type of contract: Contract for 3-6 months
JD:
- CS/SD Consultant to support repair center knowledge and general SD (Senior)
- CS
- SD
- Optional: MM, Data Migration, LSMW, WM
- SAP CS - Functional expertise in SAP ECC functional module for customer service (SAP CS).
- Good understanding of SAP functionality offered by the SAP product for customer service area.
- Ability to gather customer requirement and translate them into functional design.
- Ability to identify GAPS in the solution vis a vis customer requirement and translate them into functional specification for developments. Ability to train advanced users, design, develop and troubleshoot issues in SAP.
- Has experience across implementation, support, and rollout projects and execution methodologies. Good understanding on the customer service domain and processes related to service.
- Experience in 3-4 SAP projects with SAP CS solution.
- Understanding on master data relevant to SAP CS and use of different fields in the master data for the CS processes. Ability to define master data templates and design master data upload strategy for the relevant master data.
- Ability to define test plans and conduct testing