Beschreibung
Our client, a major international company in the financial services market, currently seeks an ITIL Expert with Reporting skills for a 3.5 month contract in Zurich.
The responsibilities for this role include:
- Definition, Analysis, Review and Documentation of ITIL Processes and Reporting in a KPI environment
- Definition and implementation of SO reporting framework in line with DWH
- Define and Review MDM Strategy
The ideal candidate will possess excellent experience in the following
- IT Service Management
- Service reporting
- ITIL (Ideally ITIL Expert cert.)
- IT Implementation Projects
- KPI Reporting
- Fluency in English