ITIL Expert and Reporting Specialist (Contract, Zurich)

Zürich  ‐ Vor Ort
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Schlagworte

Beschreibung

Swisslinx is searching for an ITIL Expert and Reporting Specialist for a client of ours based in Zurich.

The role:

  • Identifying stakeholders, KPIs and pain points
  • Requirements gathering and analysis
  • Definition of, review of and introduction of SO reporting strategy
  • Definition of, review of and introduction of SO Measurement methodology
  • Definition of, review of and introduction of SO master data management
  • Definition of, review of and introduction of SO reporting change processes
  • Definition of and implementation of SO reporting framework

The candidate:

  • Proven experience of the provision of reporting services and solutions in a similar function
  • More than 5 years of IT implementation projects
  • Proven experience of service management processes, continual service improvement and service reporting
  • Strong understanding of ITIL with certification
  • Project management experience
  • SQL and Datamodelling experience
  • Basic understanding of IT architecture is a must
  • A Kaizen mind-set would suit this role perfectly
  • Complete fluency in English is required, knowledge of German is desired

This position would suit a fluent English speaking individual with the ITIL certification, this individual must have strong reporting and documentation skills and experience. This role is open to local individuals who can start within the month.

The Swisslinx Group provides bespoke recruitment solutions for technology, financial and executive positions in Switzerland, the Middle East and South East Asia. With more than twenty years of experience our business relationships are driven by integrity, trust and discretion.

Swisslinx AG
Mr Joshua Grant

© Copyright Swisslinx AG 2014

Start
ab sofort
Dauer
12-14 months
Von
Swisslinx
Eingestellt
30.07.2014
Projekt-ID:
750327
Vertragsart
Freiberuflich
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