Technical Analyst (m/f)

Genf  ‐ Vor Ort
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Beschreibung


We are looking for a
Technical Analyst (m/f)

Reference: -en
Start: asap
Duration: 12 MM++
Place: in Geneva
Branch: Marketing/PR

Your tasks:
  • Handle general PC, telephony and audio visual problem management and resolution
  • 2nd and 3rd level support for users in Switzerland and remote offices in Europe
  • Work with remote teams to ensure the infrastructure environments achieve maximum up-time
  • Follow standard practice and procedures to provide solutions within standards and policies
  • Incident Management, Problem Management and Change Control
  • Working with external systems and service providers to facilitate the resolution of problems
  • Travel to other European locations to carry out support tasks


Your qualifications
  • Experience with the following products: Windows 7/Windows 10, Windows Server, Active Directory, Exchange
  • Good knowledge working with PC/LAN environments
  • Experience regarding server installation, configuration and administration, PC imaging
  • Experience with Video Conference equipment and with configuring laptops and desktops
  • Good hardware knowledge
  • English and French speaker
  • Excellent communication skills and enthusiastic personality



Skills:
- Helpdesk/support


Keywords: Helpdesk Support
Start
ab sofort
Dauer
12 MM++
(Verlängerung möglich)
Von
Hays AG
Eingestellt
15.02.2017
Ansprechpartner:
Kerstin Werner
Projekt-ID:
1288286
Vertragsart
Freiberuflich
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