Beschreibung
A Swiss Private Bank is looking for a Supporter/System Engineer in the Delivery Environment Management (DEM) Team.Workload 100%
Workplace Zürich
Start Date 01.02.2017
Duration 31.12.2017 (mit Option auf Verlängerung)
Reference Number 3897
Aufgaben
• Operations & Coordination
o Perform daily service operation checks for the end of day processes, system and applications checks and communicate the status on the DEM SharePoint portal.
o Coordinate (and run) all job actions on the system test environment.
o Provide regular and timely updates on system test and education environment issues.
o Perform various operations tasks for the system test and education environment.
o Coordinate the resolution of environment issues.
o Manage test environment reservations and capacity.
o Coordinate the maintenance tests for the test and education environments. Support the projects at test data management and test case execution planning & configuration.
• Additional tasks
o Work with Release-, Configuration- & Test- Management to judge the impact of changes that are being deployed into the system test environment.
o Ensure the DEM system test and education environment documentation is updated and that process, procedures and handbooks are reviewed and updated regularly.
o Educate DEM clients about DEM services, processes and toolsets.
Anforderungen
• 3 to 5 years of experience in coordination of test environments.
• Deep and broad knowledge around operations of heterogeneous IT environments (z/OS, UNIX, Windows, UC4).
• Understanding of financial services (banking).
• Experience in issue management.
• ITIL v3 Foundation Certification (preferably ITIL Service Transition) is a plus.
Soft Skills
• Strong communication skills. Used to communicate with various stakeholders.
• Flexibility and self-motivated in stressful situations.
• Autonomous and efficient working approach. Structured and accurate task handling approach.
• Analytical and conceptual skills. Process oriented mind set.
• Fluent in English and German, written and spoken.
Olivier Rode
Junior Business Consultant