Beschreibung
Square One are on the lookout for an experienced ServiceNow Technical Architect for an initial 5 Month project working for one of our major clients based out of Basel in Switzerland.
Key Responsibilities
- Ability & Experience to define at an architectural and design level of detail, technical solutions aligned with business problems.
- Experience designing and implementing client facing solutions leveraging involving ServiceNow.
- Provide subject matter expertise, act as technical product advocate, design, develop and implement ITIL processes within ServiceNow platform.
- Analyze and Evaluate alternative solutions and recommends cost effective and efficient solutions
- Propose data model, design changes to processes and products, exerts significant latitude in determining objectives of an assignment.
- Design and develop ServiceNow data model to support process integrations
- Knowledge of web based development languages; specifically JavaScript, Ajax, HTML, CSS
- Strong customer service and excellent verbal/written communication
- Ability to understand ServiceNow life cycle, multitask, time management skills
- Business analysis and requirements gathering abilities.
- Ability to learn technology quickly through instruction and self-training.
Experience
- Good overall experience in implementing ITIL, Enterprise Service Management, Asset and Configuration Management; At least 2 years of experience with ServiceNow.
- Strong working knowledge in all aspects of Service Management, Asset and Configuration Management and ITIL practices
- Web based application design and development (Java, Javascript, J2EE, .NET - Object Orientated methodologies)
- Experience of working with ServiceNow platform for global customers
- Experience of performance compliant design, sustainable solution architecture
- Integrations (Web services, REST API's)
- UI designing experience (HTML5, XML, CSS) CMS expertise in SNOW
- Practical experience with agile methodologies/tools
- Strong communication skills, both written and verbal, with the ability to describe technical solutions in the terms of the business
- Experience with leading a geographically separated customers and onshore/offshore teams
- Interacts cross functionally on matters that require coordination across organization and collaborates well with other groups, voluntarily shares information.
If this sounds of interest, give Ben Wrigley a call and forward your CV in confidence.