Beschreibung
Wir suchen für unseren Kunden, einen COnsultant (m/w)Start ist asap - Laufzeit 6 Monate mit Option auf Verlängerung
Role overview:
This role is within the PTG Production Services Trading & Sales team based in Zurich, supporting a global business based out of Switzerland.
We own, support and act as the gatekeepers of the Production environment for Trading & Sales applications used globally around the clock by thousands of users ranging from Relationship Managers and Credit Risk Managers to Traders and External Clients.
Our application platform is complex and built of a mixture of in-house developed and third party customized systems hosted on a variety of Operating Systems including Solaris, Linux, Windows, and Databases including Oracle, Microsoft SQL Server and Sybase.
The applications we support deal with thousands of critical trading and sales transactions each day – from pricing complex Structured Products through to managing Limit Orders in fast moving markets.
We are actively recruiting for motivated and talented people interested joining our team who have a strong interest in technology within a financial business setting and are looking for a long-term career with a world-leading global bank.
Key Deliverables
Primarily, this role will be responsible for providing day-to-day Production Support on a wide variety of incidents and requests to our business clients and technical stakeholders.
Your solutions will directly benefit our internal users and external clients working on critical Trading & Sales systems.
We have high expectations from our Production Support team, and rely on them to act as owners of the Production environment.
Key deliverables within this role include:
- Managing communication with internal clients within the Business and other IT teams (e.g. Application Development, Technology Infrastructure Services)
- Own and manage incidents through to resolution including investigating complex problems involving multiple systems and involving other IT teams as required
- Act as a leader during major incidents – helping to engage other teams as required and driving resolution of incidents having major impact to our business
- Act as a key stakeholder within development projects to ensure quality within software delivery and onboarding of knowledge from Application Development teams
- Performing out-of-hours work as required within a compensated and pre-allocated shift to provide support for application deployments and support of critical batch jobs / overseas businesses
Additional duties and responsibilities:
Acting as part of a team, you are expected to act as a contributor to positive change – driving process improvements and work-reduction to continue to work towards building a world-leading, cost-effective Production Support organization.
Qualifications/competencies:
The ideal candidate will frequently be required to work within a team of around 5-10 application support analysts, and will use their initiative in making sound decisions and judgments based on their Business and IT experience & knowledge.
- Experience with Unix (e.g. handling files, searching logs, checking processes)
- Experience with SQL querying (Oracle / Microsoft SQL)
- Strong team player
- Good listening & spoken communication skills in English
- Good problem–solving skills;
- Ideally 2-4 years experience required
Einsatzort:
- Zürich in der Schweiz
Bei Interesse freuen wir uns über Ihre aussagekräftigen Unterlagen per E-Mail an:
Kontakt:
Ibex human resources consulting
Corinna Meiering