IT Application Manager / Solution Analyst (f/m)

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Beschreibung

Bosshard & Partner is looking with Mandate 3263

for a IT Application Manager / Solution Analyst (f/m)

Project environment
A Swiss Private Bank is looking for an IT Application Manager / Solution Analyst (f/m). The channel solutions supply the need of the different individual and corporate client segments and vary from portal offering for institutional clients to the eBanking for private ones as well as further cross-sectional trading and mobile solutions. Usage is on global scale and facing challenging changes along the digitization roadmap.

Tasks
• Responsible for ensuring the smooth running of the services used by clients, both Businesses and Individuals to manage their portfolio and accounts (3rd Level Support).
• Subject Matter Expert of end-to-end processes acting as a point of escalation for both business and 2nd Level Support.
• Support the development team evolving system architecture and design within the eChannels context.
• Proposing continuous improvements.
• Analysis of incidents and defects, proactive tracking.
• Maintenance activities (e.g. lifecycle measures, configuration and reporting).
• Service monitoring, availability control, handling of incidents and problem tickets service level communication where necessary.

Requirements
• Higher education in computer science.
• Good communication skills (English, German as an asset).
• Good understanding of IT integration and web technologies.
• Some experience of a business or user support Function.
• Knowledge of the following would be beneficial: Unix, bash, SQL, ITIL, Jira, Confluence or Wiki, Sharepoint, plus development background like Java, .NET, JavaScript, SOAP and restful services.

Soft skills
• Fluent in English, written and spoken, German is an asset.
• Very motived individual who enjoys new challenges.
• Very good team player.
• Enjoys working in a dynamic working environment.

Workload: 100%
Start Date: asap
End Date: 31.12.2016
Workplace: Zurich

Did we gain your interest? Please do not hesitate to contact Mr Thomas Bigler at or
Start
11.2015
Dauer
12 Monate
Von
Bosshard & Partner Unternehmensberatung AG
Eingestellt
12.11.2015
Ansprechpartner:
Cloé Maglie
Projekt-ID:
1018967
Vertragsart
Freiberuflich
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